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"He hired Tom Harrop to install kitchen cabinets and a heater under the kitchen sink, vinal flooring, plastering in a small area, add ceiling lighting and a shiplap ceiling. Once the work was done I asked Tom to do a walk through and he refused saying he stood behind his empoyees work. Here are the PROs and CONs. PROs: 1.) work was completed in a timely fashion 2) they did a beautiful job on the shiplap ceiling and lighting. CONs: 1) The brand new white cabinets had some nicks requiring paint touch up. 2) Terrible job on the floors! Uneven spots, lengths are uneven at the edges, gaps showing, no finish work. Terrible job!! 3) plastering looks like it wasn't even done! And there is some peeling of paint on the plaster job. Terrible job!!! 4) we were promised and paid for an under the kitchen sink heater which we never received. Called multiple times with no response. Lesson learned, will never use Tom Harrop again!!"

"Great service, friendly, helpful, my issue was fixed right away. I highly recommend. "

"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"The work initially got delayed by weather (good old New England!), but I am very pleased with the results!"

"They were very professional. It started with the sales representative Cam who was great to work with and was knowledgeable. The project manager Anthony Andreozzi was the best. He answered any questions I had and let me know exactly what to expect. They kept in contact with me throughout the project at every stage. The project came out like I expected. We did not have any issues and it went smoothly."

"Very professional and prompt repair! Great job done quickly."

"Very happy from start to finish. I had a very large deck dismantled and decks replaced. I just hired them againto complete a deck on different property."

"Carlos and his crew built us a custom fence for our house. If you are like us and want a fence that is not made out of plastic or paper thin cedar or pine give Carlos a call. Our fence is made out of beautiful wood boards that are weather over this winter before we stain. I can not say enough about how well the fence came out and how well Carlos and his crew work."

"Professional contractor, excellent time management and customer service skills. Project was done on time and on budget. I will work use Koch Enterprises on additional projects."