
Serving West Bend, WI and surrounding areas
Approved
Super Service Award Winner
Free estimates
Customers say: Quick response
"The work done was excellent I strongly recommend this company for concrete work to be done."





+124


Serving West Bend, WI and surrounding areas
Approved
Super Service Award Winner
Free estimates
Customers say: Quick response
"The work done was excellent I strongly recommend this company for concrete work to be done."





+124

Serving West Bend, WI and surrounding areas
Approved
In business since 1992
Emergency services offered
Credit card accepted
"The team was great however a few detail touch ups and follow ups were needed that were simply missed. We are happy with the shape, workers, slab, and speed however there are concrete chunks spated on the siding, steps are covered in concrete, and clean-up was messy!"





+13
Serving West Bend, WI and surrounding areas
Approved
Free estimates
Emergency services offered
Warranties offered
I have 20 years of experience in the masonry and concrete industry. I also have 10+ years with carpentry and general trades. 10 years of project management experience managing projects from a few hundred dollars to multimillion dollar. Thank you for taking the time to read and looking forward to working with you..

Serving West Bend, WI and surrounding areas
In business since 1998
Free estimates
Credit card accepted
"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures. My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.
ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate). I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival. Brian quickly conveyed a focus on resolving the seepage problem. He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown. He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.
With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner. The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time. Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it. Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like. He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix. Now we're cooking with gas! The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped. I opted for the full drain tile system.
TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max. The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun). The reason? The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor. This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful. He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.
EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition. Brian took the time to find the exact materials I requested for the repair and installed them. I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right. What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.
Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries. I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.
SATISFACTION
"You'll be happy," is Brian's mantra. He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits. These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it. Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!
From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.
Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement. I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.
The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend. In Brian's case, I absolutely would."





+13

Serving West Bend, WI and surrounding areas
In business since 1977
Free estimates
Warranties offered
"I hired Gaidish to install drain tiles in my basement, replace wooden beams with steel ones, and replace my cement laundry tub with a fiberglass one. The work went well and my basement has been dry since the work was completed. The replacement of the laundry sink took a little longer because the plumber wasn’t available but I didn’t have to wait too long and it was worth the wait! This company was very honest about the extent of the work that needed to be done as opposed to another company that tried to scare me with a HARD sell tactic."





+2
Serving West Bend, WI and surrounding areas
In business since 2002
Free estimates
Emergency services offered
"Andiry came out a couple of times. I finally decided to do concrete (I had been debating on whether to replace with landscaping blocks). its about 40 feet long, 3 feet wide, needed to be pitched correctly, and the old walkway had to come out. Andiry came out on a Saturday (on time) to write the contract, and started work 2 days later. It was done 5 days later. It looks great, and the work site was cleaned up. there is a bit of a language barrier, but it's easy to work through.
"

Serving West Bend, WI and surrounding areas
In business since 1947
Free estimates
Credit card accepted
"We really enjoyed working with J.D. Griffiths and especially our sales rep, Jerry Kiefer. From our initial meeting to the final inspection, he was very responsive and helpful along the way. For the initial estimate, after asking a few questions about our needs and taking some measurements, Jerry was able to sketch out a design and walk us through his estimate within about a half hour. The estimate shared a We took a few days to think and then had him back to sign the contract. Since our garage is located very prominently on our city lot, we wanted to add some touches to add to its character and to match our house. Looking through the gallery on their site and working with Jerry - we were able to add some nice feature. These included a small window, shake-style shingles and a brick beltline. We also were interested in having skylights installed; which they also installed for us, just asking that we purchase them on our own and have them ready for the builders. We're extremely pleased with how everything turned out and would enthusiastically recommend them!"



Serving West Bend, WI and surrounding areas
In business since 1988
Emergency services offered
Credit card accepted
"Very professional. They were willing to explain the work that was to be done. Recommended only the necessary work, even though we had wanted to do more. They were on time, and finished the work as promised. They did a good job cleaning up the area. We have had a very wet spring, and there has been no water in the basement."
Serving West Bend, WI and surrounding areas
In business since 2008
Emergency services offered
Credit card accepted
"It started off fine. I started seeing cracks in the driveway. I saw the first one on February 13th, that one lead to the garage. Then I started seeing more cracks and this is on the area of the new concrete that was replaced. This is an area I do not drive on. This is the area of the driveway closest to my home. I called them three times. The first time there was no answer. The second time I got a response and called the private number from the receptionist. The third time I spoke to the owner who in turn said I needed to have the driveway sealed for a cost of $800.00, additional to what I had already spent. It was a verbal estimate over the phone. He then sent the bid out that stated the $800.00 on paper. I called them back one more time and have not received a response. I have called them due to the number of cracks increasing on my driveway."

Serving West Bend, WI and surrounding areas
In business since 2000
Free estimates
Credit card accepted
"Awesome Job! Cliff the owner is always easy to work with! This is my 3rd time using Great Lakes! Every 5 years!"





+52