Get matched with top tankless water heater repair pros in West-boxford, MA

"In January, Jeff came to service my boiler, which had been shutting off randomly and required several resets. He broke the bad news that the boiler would need to be replaced relatively soon, but understood my need to plan for it and was helpful in providing information without "mansplaining." He talked through options and answered questions. When I was ready, I didn't hesitate to go with Jeff and crew for the replacement job. The quote was fair and I trusted him and his team to do right by me for such a big investment in my home. The system that was installed is practically a work of art! They even tucked the new water heater around the corner from the original spot, creating more space in the main walkway area of the basement. They were communicative, prompt and cleaned up after themselves. It's been 3 months and the new system seems to be working beautifully. Looking forward to seeing how it performs and saves on heating costs during the colder months. I'll keep calling Griffin Heating & Plumbing for all of my needs."

For emergency services, please call 781-933-6387.\n\nN.E.T.R., Inc. is here to help homeowners install the best heating and cooling systems that fits their needs. Since 1989, we’ve installed heating and cooling systems in Boston and its surrounding areas, tackling tough problems that our clients face.\n\n Our goal is to ensure our clients have energy efficient, quiet, reliable systems so they can live their lives to the fullest both at home and at work.\n\nOur dedication to our customers’ needs is what drives us each and every day. Our approach to temperature control and comfort has helped us become one of the most respected names in heating, cooling, and refrigeration in New England

"Our water heater broke in the middle of the night and we woke up to 3 inches of water in the basement. We contacted Rob early, and he said he'd be out with a new water heater later that day. He showed up mid-afternoon, took out the old heater, put in the new one, and was done in no time. Under the circumstances, it was a great relief to have Rob handle this so quickly. Rob is guy who does what he says he's going to do. He's professional, responsive, reliable. If you're looking for a plumber, this is an A+ guy."

"I've called Sila before to work on my HVAC unit and realized they offer plumbing services when my tank-less water heater stopped working. They were able to come by that day I called to see what was wrong. Once they were onsite they deterimed my hot water valve stopped working and were able to replace it and got my hot water working in no time."

"I needed it fixed immediately, as the heat was dropping rapidly in the house. I called my usual company that I've used for years, and was told that no one could service my furnace until "maybe tomorrow". Not good enough. I'm hearty but not going without heat for two days. I called Peterman and they sent a rep, Jason, out in a couple of hours. Jason was great, and happy to explain what was going on. Fried circuit board. He had to go get one, but he replaced it, did a cleaning, replaced our filter with a better one, and was on his way. Jason was great, knew his business, and I will call again. After he left, I later saw the receipt, which was emailed to me. It was quite vague; I was charged for "1 unit" of this and that. No prices. I want to know exactly what I am being charged for each item, not just a total. It is also flummoxing that it cost an additional $20 to pay a year's contract up front than to pay monthly. This is mind-boggling. No one is allowed to auto-debit my checking account. I pay in full. Other than these small issues unrelated to the repair itself, all went well."

"Steven showed up and was able to repair our AC after two years of multiple repair companies that could not help. Everyone else said we had to replace when Steven was able to determine that it just needed a quick repair. He was professional and so pleasant. English is not our first language but he was so patient with us. Highly recommend!"

"These guys are great. Water heater broke and was leaking all over the cellar. They replaced my water heater and had everything done within a couple of hours. Highly recommend them and I will definitely use them again."

"The repairs were professionally completed; however, I thought the cost was a bit excessive for the amount of time and materials required."

"Called Nick early Friday morning he was able to come out and complete the job of replacing water heater that day. I had a small issue after he left called and left a message he called back immediately and issue was rectified with in the hour. Great service! Efficient!"

"Snaked main sewage drain and solved the water backup issue"