Get matched with top chimney cap installers and replacers in West Chicago, IL

"Well enough. Called well before arrival, and again shortly before. Arrived in the designated time slot. They took a picture of the inside of the chimney, and said it needed power cleaning, which would cost another $400. The picture was convincing. Also, I had on one occasion heard the sound of a chimney fire (a sound with which I am familiar) late last season, so I knew there might be burned-on soot. They got the chimney very clean (another photo) and did the job quickly. I do think the additional cost was somewhat excessive, as all that the additional work required was a 1/4 hp electric drill and a different set of rods and brushes. I assume some neglected chimneys require a lot more time, and that the price is determined on the maximum amount of time likely to be required. This is a reasonable practice, but I would appreciate it if they would mention the possibility and cost in advance. While we may hire them again, I will also continue to investigate other contractors for this work."

"Superior Chimney came to our house next day after water was coming into our fireplace down the chimney. Came and gave a free quote which was extremely well communicated and provided pictures to show the issues we were having. We needed to replace our caps as well as new waterproofing on our chase cover. Repairs were able to be completed immediately. Extremely happy with the service and felt cost was very fair. Would recommend for service"

"We were very pleased with Pratt's for quickly and effectively solving our problem with a cracked chimney cap."

"The chimney project went smoothly. The result of the initial work on the fireplace was less satisfying. Richard Olsen, the owner, agreed with me and had the work redone. He made sure that the end result was something that we both were happy with. I was impressed by his professionalism and the pride he took in the work done by his company. I will not hesitate to hire him again or to recommend him."

"They did a nice job. I signed up for their fall chimney sweep coupon. They sent out two guys who were knowledgeable and polite. They inspected the chimney, cleaned it out and sealed the cap in under an hour."

"They really did a good job. They replaced 300 bricks. I wanted to have them come back but I couldn't reach them."

"Very good job, neat and clean. I'd definitely use them again."

"They are great, they did a great up, fast and efficient. I will recommend them to others."

"I have not used the services, but intend to do in future.  
The website assumes one used the service and it will not let you submit unless you put in some answers though they are completely ittrelevant.
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"Arrow has previously done work for us - tuckpointing our entire home, rebuilding our brick front steps, concrete repair and full house caulking.   Last repair was in March.

I emailed their estimator (my longtime contact) today about getting some caulk/patching repair work done, and she said they were booked solid until the end of October - today is August 19th.

Either she's giving me a line, or they truly don't do small jobs anymore and don't care about their previous loyal customers.

Unfortunately, I can no longer recommend them on AL."