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"Work was finished perfectly & in a timely manor, which was extremely important to me since the plumbers would not fix the line until the basement was cleaned"

"It was wonderful! They did the whole house and it was done really well."

"I was satisfied, but I'm getting some peeling already and it hasn't been a month. I took time out of work for health reasons for my mother. The second week I had to have the condominuim I live in painted. I was informed on Tuesday or Wednesday that they don't work on weekends. I was very disappointed and had to basically put my foot down until they felt guilty, and I had them come on Saturday. Then they asked for a little tip, I did give it. I wasn't going to say anything, but he asked me to rate him. I went in the bathroom last night, and the paint was chipping already. I am disappointed. Some of the doors, when I opened them they chipped. I'm like you've got to be kidding me. The heater board, I got to take a nicer cut. He painted it so that the paint can have a nicer texture on it. He seemed knowledgeable."

"The 2 men that were sent to perform the service were friendly and professional.  They were on time and I received a reminder phone call the day before.  However, the wait time for an open appointment was about 3 months. I called in October and they scheduled me for January, but I was in no rush so I scheduled.  I opted to have the additional service of cleaning and tuning up my furnace motor, which seemed to be in rough shape (result of not changing filter often enough), and applying the disinfectant solution and spray since the additional cost for these services seemed fair.  (My ducts were not cleaned for over 10 years and I saw for myself the condition of the motor.)  I in no way felt pressured or like I was getting a "hard sell".
I purchased the $88 deal on Angie's List, which I admit makes the total cost seem like a huge mark up.  However, after subtracting the additional work I had performed, the total cost was in line or a bit lower than other quotes I received or found online for duct and dryer vent cleaning.  I also noted the writing on the deal that stated there would be an additional cost for more than one main line and return (I have 2 main lines and 4 returns), so I was not shocked by the price. I think disclosing an approximate price for these additional parts would satisfy a lot of the complaints I have read.
One problem I had was with the dryer vent cleaning.  After the service was performed, I noticed my clothes were still wet after going through the dryer.  I took the line apart myself and pulled out handfuls of lint.  I called to report this because I was afraid of the fire hazard and just wanted some assurance that the other work was not faulty.  The response I got from the receptionist was not great. I was offered a refund for dryer vent cleaning (~$30) or for someone to come back, but no apology or desire to make sure the other work was done right.  Luckily, the owner was in the office.  He got on the phone and was excellent.  He promised to come by the next day (a Saturday) and check all work.  He arrived as promised, inspected and took pictures of the air ducts and gave the dryer vent a second look (apparently I did not remove all the lint when I took it apart, so he made sure it was done right).  Honestly, he saved this review.  I would use this company again because I know if a mistake is made, they will make it right (despite some of the bumps mentioned).
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"David has expertise to continue forward with our claims for water damage from wind, rain and ice on residential and business properties. He is an excellent resource to handle insurance companies that only see problems as “ not their problems “! He advocates for clients who are consumed with difficult coverage issues. I would recommend him highly."

"I purchased the Big Deal in Oct. but the provider was unable to come to my home until late Dec. due to weather and other problems. They did keep in contact through emails and phone calls. They said that the deal was for a two story house and they considered my house to be 3 stories, counting the basement windows. They did go onto the roof and found damaged areas and will be back to repair them when the weather improves, but the work will not be covered by the Big Deal price."

"They were very nice to work with and they took care of the water damage and potential mold."

"I called Kevin the day my house was broken in to and he responded the same day and came two days later.  He really wasn't sure what had to be done, but was up front about his charges and said he would have to check out the damage.  After seeing the situation he said he could do an inexpensive fix and we agreed that he would repair the door frame.  I am very pleased with the way everything worked out."

"It went good. They did everything they were supposed to do and my husband didn't seem to have any complaints at all when they left. I was concerned about one of the vents and I mentioned it. The gentleman said, "We fixed it." So, that was great. The cost was more than we thought."

"when I scheduled my appointment I was Surprised to have an appointment within a couple of days. they renovated my entire kitchen bathroom 2 bedrooms which had significant water damage. I can say that i am happy i choose to work with them.. laslty, I have no complaints they had excellent service and the amount of professionalism was impeccable, I thought this was going to be a nightmare because I know all to well how difficult it is to find a good contractor!!
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