Get matched with top bathroom remodel pros in West Jefferson, OH

"Our bathroom remodel turned out amazing! The team was reliable, respectful, and really paid attention to the details. They made the whole process stress-free, and now the space feels brand new. I’d definitely use them again!"

"Ultimately, I was happy with the results. But there were multiple challenges with the project. We wanted to partially remodel two bathrooms. For bathroom #1, we were replacing the tub/shower; replacing the vanity, mirror, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. For bathroom #2, we were replacing a tub (only); replacing the vanity, mirrors, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. The bathrooms had to be done in sequence since we needed one working bathroom. The sales process went fine. Contract signed in April. Work started at the end of June. Work was completed in mid October. The materials used were good: We like the vanity, and the countertop (from Granite Direct) is fine. There were three main problems: 1. Scheduling/staffing. I appreciate that the project manager accommodated our schedules. But the company (like many others) is short-handed. So there were many days were someone would be on site for an hour or two, and then not back again for several days. This project should not have taken 3.5 months to complete. (One example of the slowness: It took something like 8 days to install subway tile in one bath area. That was one person, working 3-4 hours per day. And no one else was working on anything else at that time.) 2. Communication. The communication between SemBro and us was good. But the communication among workers was poor. In many cases, we had to tell the workers what they needed to do—project details had not been communicated. There were also issues in which the company had not acquired (or even ordered) the parts we needed, which caused delays. 3. Skill level. This might be the case with many contracting firms, but few of the individual workers were skilled in the tasks they had to perform. We didn't have plumbers or electricians; we had people who generally understood how to hook up a sink or install a light. As a result, there were several problems. For example, the first tub was hooked up incorrectly. And it leaked into a third, downstairs bathroom, ruining the ceiling and walls. SemBro repaired that ceiling and wall (which I appreciate), but I still had to repaint everything, and of course, there were delays and inconveniences as the project now covered a third bathroom. Another example: One team installed the wrong kind of lights in one bathroom. And while doing so, they carved holes in the drywall that were too large. They later tried to "fix" this with calk. I had to remove the caulk, then patch and repaint the ceiling. Later, I will hire an actual electrician to install different lights. Another example: The sink in bathroom #1 leaked after installation. Another example: The sinks in bathroom #2, which had been off for more than a month (because of project delays), clogged and leaked. I called in a plumber and drain un-clogger. (The clog is not strictly SemBro's fault, but if the sink had not been off for a month, it might not have happened.) Toward the end of the project, it seemed like each time a team arrived, one task would be completed and another problem would be created. So, again, happy with the results. But after more than a quarter of a year working on this project, it's difficult to recommend SemBro."

"Fantastic job We had 2 bathrooms remodeled replacing a bathtub in one bathroom remodel replacing it with a new shower and plumbing fixtures and a 2nd bathroom shower door replaced along with new flooring installed Customer service was great from beginning to end along with friendly and excellent installers. Mike Grafton and his son were very personable as well as their installation crew. If you need your bathroom upgraded ( either partial remodel or a full replacement / upgrade) I highly recommend this company who also had a reasonable price, one more thing in this new pandemic world many companies canâ t deliver until > 6-8 months or more , easy bath delivered in a little over one month from original service quote to final installation. Also no payment was required until after job completion. You canâ t beat that."

"These guys did a really great job remodeling our kitchen with new countertops and a soft close doors. They also did a great job remodeling our bathroom tub with jetted jets in the tub as well as a rain shower thanks again guys"

"Rene Portillo and his crew do great work. I have used them for three project: new bathroom floors, painting of the downstairs of my home and remodeling of my basement. The work is excellent and the job is finished timely. I would highly recommend them for your repair and replacement needs."

"Bathroom remodel was awesome. Everyone from the sales rep to the installers, to any phone calls was excellent. Would definitely recommend and use them again."

"Mose Troyer does excellent work. He is honest and easy to work with, a real professional. He easily finds solutions to difficulties. We had multiple projects that we presented to Mose. One being a utensil tray for the kitchen drawer that he built from a design that I wanted but could not find commercially. The tray fits like a glove and will last a lifetime. Also, we had exterior doors that had wood rot. Mose meticulously carved out the rot and cut many small, intricate pieces of wood, to replace those areas without compromising the original design of the front entry door. It turned out that the rot was deeper and more pronounced than originally thought, but Mose worked diligently and with great skill to make both exterior doors perfect. Mose also cut and placed a vent in a bathroom and designed and installed an access door for exposed plumbing in the laundry room. I highly recommend Mose Troyer for his skill, courteousness and overall kindness. I will be utilizing him again in the near future."

"It went very well since the timing was important to us because we are not here year round. As in any remodeling project there were hiccups for delivery of product or product quality but Randy (the owner) was always available to us. He not only was available to discuss but was very willing to work with us on their work schedule and the work to be performed. His crews were very professional and did very good work. Several of them we were comfortable enough with allowing them access to our home without us being there. In the end of this construction journey we not only have a beautiful remodeled home but feel that we have solid relationship with a contractor who has become a friend and "go to contractor" for our life."

"Quality bathroom remodel completed in a timely manner."

"I am very pleased with the remodel work that was provided by Paul. I was impressed with his work and will be using his service again in the future."