Get matched with top fridge, freezer or ice maker repair or service pros in West Jefferson, OH

"Super helpful"

Hello I’m Jay I have 10 years in the industry and am excited to help with your needs.

"We had our roof done by technicare and the experience was excellent. Aeron helped us work with insurance to help make it affordable. He communicated with us often and answered all our questions during the process. The day of the installation, they finished in 1 day and it looks amazing. They even used the extra shingles to redo our shed for us! 11/10 experience!"

"The team there was great. I had a very old lamp, it was my grandmothers and needed to be fixed. they looked at it as a challenge. I thought it would take a day or two, they called me within an hour and told me it was done."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Technician was courteous and cleaned our 15 foot long dryer exhaust pipe in about 5 minutes. Price was over $260. This might be a competitive price, but next time I plan to get more than one quote just to make sure."

"We hired Hetter Heating & Cooling but The Waterworks showed up. Apparently, Hetter has been bought out by The Waterworks. During a recent cold night, my parent's furnace stopped working. We were desperate for my elderly parents not to spend another cold night with no heat. The Waterworks charged them $698 to replace a $20 transformer that routinely costs $100-$300 to replace. We only found out after the fact that they had gouged us. My mom is in her 80's and my dad is in his 90's and we did not have time to call around due to the cold temperatures, and trusted the reviews of Hetter online that they were a reputable, trustworthy company. Apparently, The Waterworks is using the previous reputation and high ratings of Hetter to take advantage of unwitting new customers. "