Get matched with top walk in tub installers and replacers in West-millbury, MA

"Hired Bay State to take out my old bathtub and shower and replace it with a new walk-in shower. Fabio, the installer, and Daniel, his helper, were excellent! Very professional, efficient and took an eye sore of a bathroom and made it a gorgeous place to take a shower in now. From the beginning, everyone I dealt with were friendly, helpful and professional. Jim, the design consultant, helped us decide on what we wanted and how we were going to get it accomplished. The owner, Jen, was helpful in explaining some things we weren't too sure about and the girls in the office, Sarah and Destiny, were pleasant and patient as we had to re-schedule several times for various reasons on our own part. Bay State accomodated us at every turn. It's a rarity these days to find customer service like they have here. It was a bit expensive but you also get what you pay for. The craftsmanship was excellent and the product itself is top notch. It is MADE IN THE USA, also!"

"Getting a walk in tub is expensive no matter who you use. My experience thus far is with installation only and I must say my install went great. It has been over a month and no issues with my tub so I cannot comment on repair process with American Standard."

"John and his team are phenomenal. They responded to our request immediately, came out to scope the job which they completed beautifully in a matter of a couple of days. They fixed our grout issues, regrouted the shower and other areas that showed wear over time. They matched the existing grout perfectly. They are also incredibly neat workers - no mess at all nor clean-up necessary on our part. Would use again in a heartbeat!"

"We acquired a condominium on the 2nd floor of a 2 family house in Arlington. MA. The existing hardwood floors were beyond repair and we wanted to add a 2nd bathroom. In addition we wanted to integrate the existing sun porch into the living room to more than recover the area lost to the new bathroom, and install central A/C. We had estimates from three other contractors before we met with Pedro from Crystal Renovations. His pricing was very competitive relative to the other contractors, but that was mostly due to the others trying to add work that we didn't want or need. Pedro listened to what we wanted and worked with us to accomplish it. From the very beginning of the project until the end Pedro was always responsive and answered, emails, texts, and phone messages in a very timely fashion. He and his crew and subs were a pleasure to work with and any issues that arose were dealt with in a calm and professional manner. Before and during the project Pedro made several design suggestions such as recessed lighting on the sun porch, shower stall light, and new bath layout that definitely improved on our original thoughts. In the end the project came in on time and with a very small increase to the original estimate despite some challenges he and his crew had to work through. The best part, though, is the absolute impeccable quality of the finished product. We highly recommend Pedro and Crystal Renovations and plan to use them again in the near future."

"The installation was fast and extremely well done. The work has sense been praised by other professionals for the quality of the job."

"Chris did an outstanding job remodeling our bathroom. It was an old, small bathroom last remodeled in the late 1970's and in much need of updating and repair. He first gutted the old bathroom down to the studs, removed an old shower stall, removed the toilet, vanity, and mirror, and floor tiles. He re-built the room in a just two weeks, from start to finish. Chris went shopping with me to several local stores and helped me pick out paint colors, the vanity, the new floor tiles, and more. His taste is excellent. He recreated the shower by installing beautiful white tiles with a nice colored strip horizontally across the middle. The result was a very high end, clean, stylish look - the nicest bathroom I had seen, similar to the type you'd see in 5 star hotels. Throughout the whole process, he was great at communicating and quick at responding to our questions. He and his associates were true professionals - very friendly and committed to doing a great job. And the project was stress-free on our end. His work exceeded our expectations and we are impressed and pleased with the end result. We would highly recommend Chris to other potential customers, and we hope to hire him and his company for future projects."

"Will and his team did an excellent job with our family room renovation - installed ceiling and did range of carpentry would on beams, walls and stairs. Will was very attentive to detail and checked in frequently to make sure it was what we were expecting, eagerly redoing on section as requested. They got to the project promptly and finished quickly. Very happy with the work and would highly recommend."

"Crew arrived in time and did good job."

"We worked primarily with James to have a skylight installed in our recently constructed bathroom, as well as replacing an existing window in a bedroom, and adding a storm door. He was prompt and communicative, and very diligent about ensuring the space was clean and tidy after the work was completed. We are very happy with the installation of the windows and storm door and would recommend!"

"I will recommend to my family and friends. They replaced my broken tub and shower surround with beautiful tile and a new tub. All in one day! Everyone I spoke to at the office and the install team were friendly, professional, and very helpful. Great quality and workmanship. Very happy with the finished product."