Get matched with top pipe repairers in West Newton, MA

"Everything went great! Needed to find a local plumber in an emergency on a Saturday and Chris was able to be there within 30 minutes of talking to him. He observed the job and communicated what would need to be done and fixed/replaced everything that needed to be. He did tremendous work and I will definitely be calling on him again should I need something done in the future!!"

"Dennis did an excellent job replacing our electric water heater! We noticed our old one leaking one evening, and Dennis was VERY fast to respond to my Angi request for service. He was out the next day to install our new water heater and arrived promptly at the promised time. From start to finish, Dennis completed the work in just over 2 hours. He cleaned up the area nicely and took our old water heater with him. A+ 5-Star service for sure! Would highly recommend this friendly professional for your plumbing needs. :)"

"They were excellent to work with giving us a complete detailed estimate for each of our 3 projects including all of our allowances. Including agreed upon payments schedules for each. They communicated schedules and any adjustment to those schedules, which were all minor. They cleaned at the end of each day of work to keep the dirt down to a minimum. As we did 3 different projects, each with their own contract, if we had not been happy with the first or second we obviously would have not continued to work with them. Friends of ours recommended Superior K&B and we are completely satisfied with their work, including their selected sub-contractors."

"I thought my disposal had died and would need replacement.  One of Cuddy's plumbers showed up promptly, despite snowy streets, and got it going with a couple of simple moves; he would only accept payment for his time and the trip.  He also showed me what to do if the situation recurs.  Considering that he could have sold me a new disposal and made a lot more money, I appreciated his ethical choice in doing the repair and then showing me how to deal with it in future. 
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"So Many Problems!! (though they tried hard to resolve them) Do NOT make the mistake we did and let them talk you out of pulling a permit. The work by this contractor should definitely be inspected. MA Design quoted a low price, used cheap (Home Depot grade) materials, and relied on workers with limited English skills. Plumbing and carpentry were problematic, seemingly due to inadequate training for some workers, spotty communication and quality control from supervisors, and some sloppy attention to detail. We should add that our foreman, John L, and the workmen were willing enough to fix problems after we discovered them, though we had to pay for time and materials when we found MA Design’s quality standards to be unacceptable. The end result of the bathroom remodeling seems OK and we hope that no more nasty surprises turn up in the future. The two supervisors are generally courteous and anxious to please, but poor communication with their workers and sometimes with us seemed to be typical for this contractor. Here are specific examples of our problems: PLUMBING 1. The plumber (apparently not licensed) installed the wrong shower controller in the wall, tiled over the wall, then tried to hide this mistake by sticking on the control handle taken from the shower controller we had specified. Of course, the controller did not work properly and we discovered what had happened by poking through the unused shower parts and calling the manufacturer. To correct this error, MA Design had to cut a hole in the plaster wall of our hallway. MA Design did repair the plaster but now we have an additional painting job because of their mistake. 2. We also discovered that their “plumber” tried to attach the tub spigot to flexible PEX tubing rather than to a solid copper pipe anchored to a stud in the wall. The spigot worked loose in just a few days. No qualified plumber would have made such a rookie mistake. Repairing this error also required the hole in our hallway wall. Clearly, no qualified supervisor inspected the plumbing before the tile went up in the shower enclosure. 3. Just 2 months after MA Design wrapped up the work, we found a serious water leak coming from the ceiling below the remodeled bathroom. This ruined the ceiling and of course ruined the paint job we had just completed in the room below the leak. To their credit, the supervisor quickly came out, cut a hole in the ceiling, and replaced a flawed PEX tubing fitting with a quick-apply fitting to stop the leak. MA Design then cut away large sections of water-damaged ceiling in two rooms, let things dry out for a few weeks, and applied mold-kill spray to address the mold that had formed. It seems that a fitting on the PEX tubing was not properly crimped. This reinforced our belief that the MA Design workers doing plumbing on our job were not well qualified and that MA Design did not choose to or did not know how to inspect work adequately. Several weeks later, MA Design eventually had the joint repaired by a licensed plumber and repaired the holes in the ceiling. 4. The shower enclosure tiling was done OK for the most part but we found holes in the grout around some tiles. We suspect that the grout job was substandard for another reason: the grout sealing the tub to the floor is cracking and flaking after only 2 months. CARPENTRY 5. We replaced the bathroom window with a safety glass window but MA Design replaced the prior window trim and window sill with lesser quality trim and no window sill whatsoever. This was a complete mismatch with the rest of the house. MA Design quoted use of “standard” trim. If MA Design’s estimate assumed replacing trim with something so obviously out of place with the rest of the house, this should have been clearly stated in the quote. We ended up paying to rip out their trim and replace with trim that matched the rest of the house. In fact, the lumberyard’s “standard” trim exactly matched the trim elsewhere in the house so we felt that MA Contracting’s use of “standard” to describe their materials was deceptive. 6. They also installed a new window in an adjacent room. They made the exterior windowsill out of a very knotty piece of pine, inviting future rot. Even worse, no drip edge was cut into the underside of the sill, which could lead to water wicking under the sill and getting into the exterior siding. No well qualified carpenter would have made a mistake like that. PAINTING 7. MA Design did very little painting for us, just some primer application after drywall installation. Still, the workman on our job made a rookie mistake. He applied primer to a repaired ceiling with a rough wall roller and then applied primer to the doorway trim with that same roller rather than with a brush or smooth roller. The result: the formerly smooth doorway trim now had a rough, thick layer of paint that looked and felt awful. It took us 2 hours of sanding to restore the doorway trim to a smooth surface. This experience reinforced our general impression that many, if not most, MA Design workmen are not properly skilled or trained for the work they are doing. COORDINATION & COMMUNICATION 8. We agreed at the outset which fixtures were to be bought by MA Design and which by us, but MA Design sometimes bought the wrong items, which resulted in confusion and delays. In many cases, we ended up buying the needed fixtures ourselves just to keep the project moving. 9. On at least 10 days, workers were expected but none showed up and MA Design did not call to inform us of this in advance."

"Very satisfied. They are also my first suggestion for my Real Estate clients who are looking to freshen up the house before selling or prior to moving in to a new home. Through my own experience and seeing the results for my clients I have had the opportunity to see all aspects of their work many times.They rae very responsive, I find their prices competitive. and they have always gone that extra step when clients need it. I highly recommend them."

"Replied quickly, had lowest quoted price (significantly lower than my other quotes), did a really nice Roth tank installation in a tough spot, did NOT price gouge me for some extra piping that was needed, on time, cleaned up after work was completed. Solid A rating from me, I would recommend his services if your in need of an oil tank replacement or upgrade."

"We found the workers professional, respectful, and careful of the property they worked with or near to. They worked as a team, finished the project quickly, and each day returned the work area to normal before leaving."

"Dave did an excellent job and not only replace the wax ring and cleaning up the mess, but the put in a riser at no extra charge! I would hire Dave for another job in the near future!"

"Sorry, looks like this review got stuck in draft mode for quite a while. But the good thing about that is everyone gets to read a review with an update 1.5 years later on the quality of the work completed! In late 2020 I had recently moved into my new home and the gas water heater wasn't working properly. It was leaky and at least needed the pressure relief valve replaced, but the tank was well past it's expected lifetime. The techs were very helpful, kind and knowledgeable. The valve replacement wasn't going to work because repairing the tank could damage it further, so the tank was replaced instead. The price was very reasonable and installation was done really well. They did a great job with cleanup too! One and a half years later and the tank has had zero issues! I would definitely recommend them for heavy jobs like this or more simple ones around the house. Thank you very much!"