Get matched with top sump pump repair or replacers in West Terre Haute, IN

"Four men arrived early and went right to work. All insulation was pulled out, bagged and taped and hauled away. They came back for day 2 and spread the plastic, stone, installed new sump pump, dug the pipe line for the french drain, and replaced sod back in the ground over the pipe. They finished midday and cleaned everything up. We were very impressed with their work ethic. Kudos to them!"

"Called David Terrence and he came out for estimate the next morning. He reviewed the water infiltration into both craw spaces and explained that because of a wrap around deck preventing digging a perimeter drain on the outside the best solution was a new sump pit at the furnace crawl space and better one at the existing pit area. He was very helpful and at no time tried to sell me something that probably wouldn’t stop the water problems without spending tens of thousands of dollars. How rare is it that that happens? Many thanks to Crawlspace Doctor. While I can’t rate their work I can attest to their honesty and helpful advice."

"when tech showed up the dryer seemed to be working and heating however it did not when I called, seemed the heating element was cracked creating and off and on working condition. I went ahead to repair the problem by purchasing a new heating element. I was surprised however that the tech expected me to pay in full before he ordered the part and repaired the problem, but I did using my credit card knowing if there was a issue the credit card co. would have my back, The part was order and Alex fixed it as soon as it came in and was great"

"met or exceeded all expectations. good communication. professional service. went the extra mile to meet my specific needs/concerns. Highly recommend."

"Not well. It was a young guy who did not bring the proper tools to complete the job. He said that he had forgot the rotor rooter and would need to go get it. Well, some how that changed to him saying that he tried to unplug it with some other piping tool he had but couldn't clear it and if we still wanted it clear, we would need to call back and set it up with John for an additional fee of over $200. I was not happy about this. Me and my husband decided to call a professional well service company and they told us that our well was fine. It was not going dry and what needed to be done was that the well pump had to be replaced. That company was C&J Well and Drilling from Brownsburg. If you have a well, I would highly recommend them, not John & John. We have been customers of John & John for years. They were always my go to plumbing company and I would typically probably rate them an A-B for regular plumbing service. After this apt. though, I could not ever give them a professional rating like that again. The young man was very friendly, but had to stay on the phone with his boss to figure out what the problem was. I don't think it was all his fault. I think they should have sent someone with more experience in servicing wells. I do think it's his fault for not bringing the rotor rooter though. I don't think it's appropriate to come and complete service without the proper tools. I gave the office a detailed explanation of the problems that I was experiencing and feel that they should have at least came prepared to fix the problem. I think carrying a rotor rooter should be a necessary, basic tool to carry as a plumber. Maybe I'm wrong. Just my thoughts. Unfortunately, I will not be able to use them again. I hope they are able to make some improvements to the company."

"The process was simple, but in New Hampshire, if you live close to Concord, a homeowner can flush water and well with chlorine bleach and have the state lab run the water tests."

"The process was quick and easy. I just provided a water sample. It was determined that I had high levels of chlorine in our drinking water. I was able to solve my water problems with only one filter. Why did I wait years to have this done? Now I can be confident that our water is safe. Highly recommended."

"<em>The short version:</em> <br /> Lanz was pleasant to deal with; however, if I had blindly listened to what their technician told me, I would have purchased a new furnace (through their company!) instead of paying another company $375 to replace a warranty-covered part. <br /> <em>The long version:</em> <br /> Trevor came out to complete the furnace check and he was prompt, courteous, and wore shoe covers to protect our home's floor. Unfortunately, he found that our heat exchanger had a small crack and had to condemn our furnace. This was an unwelcome surprise to say the least. <br /> Trevor was polite but less than helpful when it came to explaining the problem. He couldn't answer my questions about repairing the heat exchanger except to say that it would be too expensive to justify fixing our 18 year old furnace. He shut off our heat and made an appointment for a Lanz and quot;comfort consultantand quot; to discuss our options for a new furnace later that week. <br /> I wasn't satisfied with Trevor's explanation and felt another opinion was necessary before purchasing a new furnace so I requested that Lanz send another technician. Michael, a senior technician, was at my house in less than two hours. Michael confirmed the problem and was more thorough in explaining the problem. He answered our questions and also told us that the heat exchanger was under warranty, an important fact that Trevor didn't tell us. Michael showed us and quot;the bookand quot; with Lanz's flat rate pricing and I was shocked to find that it would cost over $1,000 to replace the warranty-covered part. (And that's with our and quot;special discountand quot; as service agreement holders.) <br /> I called several other companies to price out the labor and found that Lanz's price was WELL OVER DOUBLE the cost of every other company I contacted. I ended up using another company who replaced the part in three hours the next day. If I had listened to the first technician Lanz sent without seeking a second opinion and pricing other companies, I would have bought a new furnace instead of paying $375 for a warranty-covered part. To me, that is unacceptable. I cancelled my service member agreement (that I was encouraged to buy the first time I called) and I will not be using Lanz again. <br />"

"Backyard Blessings rebuilt the entire waterfall of our backyard pond. Nate and his crew did a fabulous job making sure to maintain the rustic nature of the waterfall including the moss on the stones. The waterfall actually turned out better than the previous waterfall. They performed that work quickly and on schedule. They are experts in this area."