Get matched with top mold & toxic material testers in Westlake, OH

"Had a good feeling, lady who made the appointment listened and answered all of my questions. did a follow up call to make sure I understood with the results. Mike was on time and very personable did a great job and answered all my questions"

"No comments"

"We read the other reviews and we decided to book based off of them, however our experience was very different. First I will say that the mold was removed and Dan appeared to do a good job with that. Our biggest complaint was communication. We had taken a day off of work to be there for it to be done and when I texted to confirm our appointment he canceled 5 minutes prior to his arrival time. We rescheduled and this continuously happened. Our times were pushed back, rescheduled, or canceled and each time we got ridiculous excuses. Any time we reach out whether it be phone call, text, or email, we would not get a response and often had to send several follow ups. He came out and retested for our 6 month follow up on May 9th and said the results would be sent the next day and of course we have not gotten anything. The communication has been terrible and nothing has been done in a timely manner. He left the air scrubbers at our house for over a week and we continuously have to ask him to send results or follow up. While the first original job seemed good, we are absolutely fed up with the lack of communication and would not recommend to anyone considering using this company. For as much money as we spent, we expected to be able to get in contact with him, but that does not happen."

"Safehouse Solutions did extensive work on my entire home from which they had to remove drywall from the ceilings and walls. They did a poor job of covering my belongings (see pictures). Things had to be moved multiple times but should have been recovered. They did not cover floors properly either (see pictures). The workers worked only a few hours a day (even though I left the house vacant for them). Neither Nancy or Michael were aware of the lack of progress until I informed them. This was near the deadline for my project. I was never given a estimate from the painter. Nancy only told me how much he was charging but never gave me a written estimate. The texture to my ceilings was not the correct one I requested. When they removed shelves and pictures from walls they did not keep the screws with the items for rehanging. Two of the bedroom ceilings are horribly redone (picture). Nancy told me "that's the best they could do with the texture" and then told me if I wanted it fixed properly I would need a drop ceiling and that would be an additional cost to me. I had a contractor out to evaluate and he stated it could be fixed. Nancy than denied saying she ever said that to me. I had many questions and concerns which she was supposed to address with me but would not. Nancy often contradicts herself. Both Michael and Nancy talk over you when you have concerns. Her painters painted over dust on walls and doors. The paint in one of the rooms has oil streaks in it from not being stirred prior to painting. Also a month later the paint in one room is beginning to chip. The team was supposed to place all furniture back to the original spot/room but they failed to do that in my living and dining rooms. They left several sheets of drywall in my home for days and drywall mud/sand and paint in my garage for 3 weeks. She sent me a bill even though these items were still in my garage. How could my bill have been accurate when all the product was at my house. I never got any compensation for storing these items for her or even an apology for the inconvenience. Nancy does not accept accountability for the mistakes that her team has made. She just keeps sending you a reminder to pay the bill. I also got headaches, frustration and felt most of my concerns were ignored by Safehouse solutions."

"Jon is very professional in his approach. He explained multiple options to remedy my situation, including some DIY options that could save me some money. I used his recommendations for both his remediation service along with some of my own DIY. Rates are very reasonable, work was completes in a timely fashion. Will definitely use them again if ever needed. I highly recommend them."

"job not done yet"

"Went very well and would definitely recommend this company. Thorough, explained every aspect of the job and how to prevent future problems. Project manager on site, all employees pleasant, worked as a team, contained the problem and were readily available for questions, concerns. Work was done on schedule and communication was excellent. I can’t say enough about how great they were. It was a big job and they did what they said they’d do and did it very well. No mess to clean up"

"big scam artist do not pay up front you will be loose it "

"Michael and his team were courteous, very professional and completed the job in an excellent manner. We will not hesitate to hire him again for any future projects."

Established in 2012, CMS Roofing & Restoration is a women-owned interior, exterior, and restoration company specializing in roofing, siding, windows, gutters, interior repairs, and professional mold abatement. We understand that moisture intrusion from roof leaks, plumbing issues, or poor ventilation is a leading cause of mold growth. That’s why we focus on identifying and correcting the source of the problem—not just treating the visible damage.\nWe have a single mission: Complete Customer Satisfaction. Our team is committed to providing personalized attention, clear communication, and a stress-free experience from start to finish.\nCMS offers a full range of roofing systems, including metal, tile, asphalt, and TPO membrane. From mold containment and remediation to interior reconstruction such as drywall, insulation, and finishing work, we manage the entire restoration process under one roof. Whether you need repairs, remediation, or full restoration, we can handle it.