Get matched with top batt, rolled or reflective insulation install or upgrade pros in Westminster, MD

"I hired Koala Insulation of Greater Baltimore for attic insulation and fan installation. Initially, things went well. Jeffrey L. did a great job explaining insulation options and ventilation, and I chose the company for their fair pricing and strong reviews. Unfortunately, the project didn?t go as planned. A job quoted as one day stretched into four visits due to planning issues and the crew lacking a tall enough ladder. I also ended up with paint damage on my staircase from their hose, which required touch-up work. Jasper mentioned possible compensation for the delays, but I never received follow-up from him or the owner. The crews were polite and did good work overall, but the poor communication, unexpected delays, and lack of accountability were disappointing. I?m leaving 3 stars based on my experience."

"Provider was timely and had a lot of helpful tips. Changed 14 light bulbs in areas of most use. Did not need faucets or shower heads. Put in better insulation around my hot water pipe. (I had wrapped it in carpet foam, but your solution was better and looked a lot better.) I signed up for a full energy review on 28 Mar."

"Crew installed the roof, solar panels and insulation in 2 days! Daniel was the project manager and he made sure crew is doing a good job"

"The team from Atlas did an excellent job of installing spray foam in my attic, adding additional loose fill in another portion of my attic, and sealing my ducts. Would certainly hire again for other insulation projects and highly recommend them."

Why choose ROI Construction? Our Gold Standard guarantee is 100% customer satisfaction, 100% of the time! - It's that simple. No need to keep looking for “Contractor near me,” we are the top local Maryland and DC family owned Exterior company (est. 1974) that delivers the best results and a positive return on investment in the area!\n\nROI also does a final walkthrough of every-single-job to ensure that we deliver a superior finished product for every ROI customer!

Home contractors

"Thank you James Im, Antonio and crew for an amazing experience and a job well done! It is rare these days to find a home improvement company that you can trust from beginning to end. AHC staff and representatives ensured that every detail from estimates, to coordinating delivery of materials and quality control of installation was performed to the highest standards and exactly on time. James and Antonio/crew were attentive to our every question and concern, and in the end made the experience with AHC a memorable one worthy of the highest level recommendation. Bottom line: If you choose any other roof replacement contractor - you will be making a mistake!"

"They were prompt and courteous. The job took almost two full days. Of course it was expensive, like all closed cell insulation, but we got four estimates and this company offered to spray it in thicker than the other companies (in the ceiling for about the same price). The other companies told us that anything in excess of 2" is not worth the money in energy savings or basically is overkill  - and they charged a whole lot more to add the extra depth. AC&R sprayed in five or more inches of insulation in the ceiling rather than the three inches that the other companies offered. Now it is finished and right away you can tell it is super tight!  On a hot day the other day the place felt like an icebox! The insulation is not soft and mushy. It feelis a bit like one of those styrofoam coolers but a bit stronger and stiffer. One very minor thing is that they had left the staples in the studs where they had put up the plastic sheeting to protect areas not being sprayed, but I should be able to pull or pound them in before drywall goes on. They were careful not to produce a lot of overspray in areas not meant to be sprayed with plastic sheeting on the floor and elsewhere, plus they covered all the outlets before proceeding. Afterwards they did a good job of shaving down the excess flush to the studs and did a great job with clean up. If we were to do it again we'd use them. And we are fairly picky."

"The team arrived slightly early to be well prepared to start the job on time. As they began they laid down protective barriers to keep the home clean. While in the attic they blew in the insulation with an even consistent barrier, ensuring that all locations with infrastructure were well covered. As they wrapped up the job, they cleaned behind them as they closed up the attic, removed the floor coverings and were on their way. The only way I can tell they were here is that the heat runs less in the winter and the air conditioning runs less in the summer. I would recommend this process and this team to anyone who owns a home and has not insulated their attic."

"We contacted the Mark Group for a Home Energy Assessment because of coldness in our first floor living area and basement. Gordon performed the assessment and provided recommendations and an estimate to energy seal our basement with spray foam insulation. He assured us that having the work done would substantially decrease air loss, and as a result, the temperature of our first floor and basement would become so warm, we would be wearing short sleeves instead of sweatshirts. Gordon offered us a financial incentive to provide a deposit the day of estimate, something we rarely do. He also pointed out that the crew were professionals, and the insulation would not be sloppily applied, as was the case with a previous attempt by my husband around the circuit box. Gordon added that his crew would conduct a health/safety inspection of our existing CO detectors and install a new CO detector, if needed.   
Subsequently we had the work done by 2 men who arrived promptly on the scheduled day. They took care to protect our carpet and furniture from debris, and removed and disposed of the old insulation before applying the spray foam. They did not provide any feedback on the status of our existing CO detectors but left a new one at the end of the day. Before leaving, they requested an immediate evaluation for Angie's List.  Upon a brief inspection, everything appeared to be satisfactory to my husband, and he complied by completing the form and giving all A grades.  At the time, the front door had been open for 2-3 hours; as this was necessary for proper performance of a blower door test, the house was understandably cold immediately following. 
However, the next day my husband and I both noticed no difference in the temperature of the basement or first floor. Upon closer inspection, my husband observed gaps in the insulation where air flow was still evident. In our opinion, if the old dirt and debris had been vacuumed after removal of the old insulation, the spray would have adhered better, but they did not make the extra effort to do this. In addition, we saw an overall lack of uniformity in the application of the insulation. In some areas the foam was evenly applied, but more often than not, there were several areas where the foam did not completely fill the space or overflowed on to the cinder-block wall.  He promptly contacted the Mark Group and Gordon informed him that someone would contact us to schedule a return visit.  I subsequently emailed Gordon photos of the insulation and requested another thermal camera analysis. Additionally, after further inspection when moving items back into place, there was significant debris on the floor, as well as other areas of the basement that took several hours to clean up.
Approximately 5 days later, Pat came out to inspect the work done and brought the thermal camera. He performed the thermal analysis in the basement and filled in the gaps mentioned,  but explained it was difficult to evenly apply the insulation given the nature of the product and application. Also, he pointed out that due to the structure of our home, it was impossible to substantially improve the temperature in the basement and first floor without having significant structural renovations. While we appreciated Pat's honesty, we felt like Gordon made empty promises and overestimated the benefits of the air sealing.  
This was one of the few times, my husband and I agreed to have work done at the time of estimate, mainly because of the majority of highly favorable reviews,  persuasive statements regarding comfort level, and financial incentive.  Looking back, however, after re-reading ?F? review, I can relate to the homeowner's frustration and regret making the decision without further questioning. 
 


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