Serving Wexford, PA and surrounding areas
"The bubbling and lifting of her carpet started only about a year after it was installed. My mother-in-law called Empire to have the carpet serviced. The man who came charged her $100 before he would even do anything, then told her he couldn't do much unless her furniture was cleared out of the room. He refused to move anything himself. He just pulled on the carpet in the bubbled area a bit, then left with her $100. The lifting problem got even worse. <br /> We were concerned that she would trip on the raised carpet and fall, so we stepped in and found Pat D'Ambrosio on Angie's list. My husband contacted Pat. Pat immediately returned the call and we made arrangements for him to repair her carpet the following week. He arrived on time, despite terrible snowy weather and ice that morning. I was present in my mother-in-law's home the entire time Pat was there. <br /> Pat moved all the furniture out of my mother-in-law's living room, lifted the carpet edges all around the room and re-stretched the carpet with a power stretcher. He trimmed the excess carpet, then re-tacked it. He also worked for a long time on an area where the seam strip had been glued to the carpet backing. He said that was the reason the carpet had buckled so much in that area. This repair process was quite involved. After three hours, the carpet was smooth and taut and looked like it should have after the initial installation. <br /> My husband's mother then showed Pat where the same lifting problem was happening in her upstairs hallway (another part of the Empire Today's installation job). We didn't know about that, so he wasn't aware that repair was needed, as well. Regardless, Pat said he would also repair this carpet the same day, even though he had another job to go to after that. After discussion, my mother-in-law decided to purchase new master bedroom carpeting from Pat, and have him fix the hallway carpeting when he installs the new bedroom carpeting. <br /> As a widowed senior citizen, my husband's mother often feels that providers like Empire Today take advantage of her. Pat exhibited honesty, personal integrity, a strong work ethic, and professionalism. She was so happy that the job was finally done right. and that he didn't charge her a small fortune to fix it. <br /> When Pat finishes at my mother-in-law's home, we plan to contract with him to replace some bedroom carpeting in our own home. We highly recommend Pat D'Ambrosio. <br />"












