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"They did such a great job replacing my shower, it looks amazing!!!"

"We have just had AOM complete work on our home. If you are on the fence about using this company, I hope this review helps. The interior of our home had not been painted since it was built (about 2003). It still had the flat contractors paint and some areas were looking decidedly worse for wear.Being pregnant with a toddler on the loose, we decided not to attempt the painting ourselves. I commenced obtaining quotes. Generall,y when having work of any kind done on our home or appliances, I prefer to go with a company that has been recommended to us by friends or family we trust. So we had a number of companies from around the local area come to give us quotes. However, I spotted AOM on Angie's List and was intrigued by their offers and more importantly, the reviews people gave them.I decided to call them for a quote. Well, they were super fast in getting back to me and David offered to come out the next day to provide a quote. After a walk through and explanation of what we needed, he was able to quote me on the spot.We had a relatively tight schedule to get the painting done. We decided to have it done whilst we were away overseas. Certain past experiences have left me largely mistrustful of giving my home over to anyone while I am away, but after chatting with David and Ashly, the owners of AOM, I felt confident that we were in good hands. We were leaving in less than a month and needed the work done by the time we got back. No pressure. Ashly and David were fantastic in fitting on with our schedule requests. Ashly was so great in helping us to decide on exact colors to match our general idea of a color scheme, coming over more than once to put up paint swatches in the different rooms in different areas so we would be able to tell how it would look regardless of time of day. I can't tell you how many color samples we tried before we made our final choices. My mother in law was gracious enough to offer to be on hand to help out with daily concerns, and the AOm team worked so well with her. She was completely impressed - not an easy feat with her! Before we left we had constant communication with Ashly, who even helped me choose paint scents.While we were away, we got regular updates, with pictures from AOm as well as an online work board so I would be completely in the loop with the work done/to be done. We returned the day before yesterday and LOVE the work they have done. We are so incredibly happy and impressed with the work they did. They did all our ceilings,our walls, fixed cracks and dents where needed,painted the walls and to my absolute delight, managed to get my dinged baseboards and door frames looking like new again.They also took care of the smaller details, like kindly replacing globes they saw had blown out. Today, David came by for a walk through to ensure we were happy with everything. There were a few minor things that he fixed right there on the spot. Needless to say, all their fantastic reviews are well deserved.They work hard, work smart, have integrity, and are so very accommodating to their customer's needs. That they are also trustworthy is a huge thing for me , and I suspect that anyone having work done in their home, whilst they might not be about at all times, will understand this. Give them a call - you will not be sorry. Oh, and their quote? A fraction of the cost we were quoted by the others. We intend on using them for all projects in the future."

"I was given a window between 1pm and 2pm for an estimate.  The guy showed up almost an hour late.  After determining what was leaking he went to home depot to get the replacement part.  I still had not been given an estimate.  
He gets back and replaces the part maybe 45mins at home depot and 15 mins at my house, then has no idea what to charge me.  Here is where I realize I'm in trouble.  He waits about an hour to talk to his boss and see what the charge would be, so much for getting an estimate before hand.  He finally gets ahold of the guy then tells me its $185.  I asked him if that included the 10% angies list discount listed on angies list and he shrugs and says "uh, I think so", right.  
So basically I feel like a dope for not demanding an estimate before he booked it out to the store, but still that's a little ridiculous.  I won't be using McDonah again.
The work however was fine, he left it in better condition then it was.
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"It was physical. The workers were really nice along with the owner of the company. The price was fair. It was not a bargain but it was not absorbent either. They are reliable."

"I made a mistake and didn't realize the company didn't actually come to the home, but did the consultation over the phone with photos."

Welcome!\n \nAt American Custom Homes, our goal is not only help you design and build your dream bathroom, kitchen, basement or even add you a new room addition, but also making the process easy and enjoyable for you. We are a full-service design/build company with a wide range of experience. We can help you with all phases of a new bathroom or kitchen or basement or even complete remodeling. Build in steam showers, custom tile design, custom paints, and custom floors and so on... \nOur excellent reputation and long list of satisfied clients attest to our superior craftsmanship, attention to detail, clear communication, honesty and integrity. Just ask for our client reference list.\n \nLet's discuss your ideas! Your free consultation is just a phone call away.

"Excellent - I ended up hiring someone to help with shopping and finishing piece - waste of time and money. Jill's service was by far the most useful and best value in my decorating process.
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"I hired the company to do a make ready [clean up & prep] on a single apartment in a building which I own in the  town where I live. I needed the property to be cleaned up so I could rent it again.  I have been a landlord for over 20 years & hadn't found a vacated property in such a mess in all my years. They did the complete interior clean-up which took about five hours. And, the complete prep of the property. they took out all the trash & junk, and cleaned up all debris left in the yard. They did such a great job with that I decided to use them for the yard maintenance also. They cleaned all my flowerbeds & got them ready for spring, placed mulch & trimmed the shrubs and flowering trees. On the inside they made everything look brand new! Cleaning the walls, painting, cleaned the carpets & stripped & polished the wood floors...making them look brand new. The appliances that stayed were cleaned inside & out. They even remembered to get all the light fixtures clean for me. Dusted all window seals & doorways. Shine mopped all they tile floors. To top it all off they even gave the bathrooms a fresh clean look by putting a new caulk seal around the tubs, sinks & shower...which gave the bathrooms a fresh face. All in all I found it to be a very stress free pleasant experience. And, I will definitely call on them for the next project because if they could do so well with a nightmare like that I'm sure the less difficult will be equally affordable and easily handled. Everything just looked so nice when they were finished. Thanks, Green Earth
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"It went fast and smooth. My house looks amazingly clean and all the work was done so quickly. Thanks again guys!"

"He was awesome.  He called back, but he was working in Reed field, North Carolina and he could not get to us for a couple of days.  By the time, he got to us we had already gotten the other estimates, and we were pleased with him.  Hampton guy was great.  He was really quick to get back to us, but he had other projects that he had already lined up.  The experience was very satisfactory.  He was very courteous, and prompt.  He was very honest in saying that he cannot get to us, and if we needed to have this work done now, then we need to have to get somebody else.  I appreciated that."