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"We called on a Saturday and left two messages on what seemed to be their emergency response line, no callback. We had used them before for a large job just a month ago so I had one of their plumbers' numbers, texted him and never got a reply. Finally on Monday I got a response - if this had been a larger leak I would have stopped right here and called a more responsive plumber. We were contacted on Monday and they said they could come out that afternoon, I met them at my house within the contact window and got several notices they were coming via email and phone call. They were prompt and responsive once we got them on the job. Two plumbers came out; the lead plumber said he could replace the valve, but then said that they really should replace both hot and cold valves since they both were old. He gave me two quotes, one where he replaced just the leaky valve and the faucet install and it was somewhere around $325(!) - the second where he did both and the faucet for $275. Both of these were more than I wanted to spend and I was pretty confident about my ability to replace the faucet, so I said specifically "I want you to only replace the hot water valve, nothing else". According to the itemization on the receipt, this should have been around $160 or so. They go get parts and get to work on it, but then after a little while they ask me about re-using the faucet, if they could damage it to get it off. I was definitely confused and alarmed at this point, they were supposed to just be replacing one valve - I come into the kitchen and they had started pulling out the old faucet and already pulled off the old lines that came up from the valves and effectively damaged it to the point that we had to proceed with the new faucet. I was upset about this and they offered to discount the total price by $50 to compensate for the misunderstanding if we proceeded with the faucet replacement; apparently he had thought I was going with their first quote. He went ahead and put in the new faucet and new lines up to it from the valves, and replaced just the one broken valve. I was glad to have the new lines put in as they were more secure and the work was done neatly. I did have the wrong faucet type (no sprayer). and had to go back myself and swap that out after they left, but that was my fault for purchasing the wrong type - a warning would have been nice, but they did what I asked and I can't fault that. Overall, I was put off by the "upsell" nature of the call - it felt like they were adding work to bump up the price and I have already spent nearly $4000 with them replacing pipes this year, so that felt like they were trying to just milk me. And while I think it was a mistake and the guy really just didn't hear what I said, I ended up ultimately paying for work I didn't really want done - it was discounted enough that I wasn't too upset though. Michael's has never been the cheapest option but they do good work, so I didn't mind getting my major pipes replaced through them. I don't think I will call them for smaller service issues again though, and it seems I can't rely on weekend service from them in an emergency."

"It ended up being a service call because the toilet was running and I couldn't figure out why.  So, the plumber fixed it.  He found out that the chain was not working.  He was on time.  He was very nice.  He was very professional.  He was good.  He said that if I needed anything else, he would take the service call charge off the next service.  I did have some other issues.  That was really nice.  The quality of service was good.  The price was nice; it wasn’t that expensive.  I had a friend who had a water-leaking problem two days ago and I recommended Advantage Plumbing."

"Brian repaired my master shower, something I had spent 2 years not wanting to use because of all the problems. He was professional, courteous, efficient, and barely made any noise or created any dust! And my shower looked like new after he left - and functions like a new shower. Can't get any better than that. I will definitely call Brian again if I have any work that needs attention at my house."

"Steve was a pleasure to have in our house because he is polite and respectful. He is has a vast amount of knowledge from his many years experience in the field, and he strives for excellence. If there's any underlying problems he will fix them, he does not cover over any that could be problematic in the future, and he pays special attention to detail. Steve remodeled our whole bathroom; he started with the ceiling, then patched and painting the walls, replaced the sub floor and plumbing, and he finished by laying down a new ceramic tile floor and vanity, the end result is a beautiful new a bathroom from ceiling to floor. We are very pleased and thankful for Steve's good work, and we highly recommend him."

"Kevin and his team did a great job. We had water damage from a broken water heater which had flooded. They helped us problem-solve some unique repair issues as well as provided assistance refinishing the affected area. We would use him again."

"Kimani was very professional , came and assembled my living room set and also replaced my bathroom faucet. Highly recommend"

"Justin did a great job installing several outside outlets and wiring/ installing a new ceiling fan. He is professional and friendly and we would definitely hire him again."

"They did a superb job. They were up front. They always want to do the right work. They were exceptionally quick. They were easy to work with and no complaint. They required the payment when the client was satisfied with their service."

"Absolutely Ecstatic! Had a hot water installed in less than 24 hours from when I first filled out the information on Angie's list. Colin contacted me at 7:15 in the morning and explained his services and told me when he had availability. I called him back in the afternoon and he immediately changed what he was doing to come help me with my hot water heater. We went to a local home improvement store and picked out the hot water heater and parts that were needed to complete the job and he replaced it right away. Very satisfied and would highly recommend Pipe Dreams Plumbing!"

"It was perfect, they were on time, completed the job quickly and they were polite and professional I would highly recommend"