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"Excellent - Tito was extremely responsive and his team did excellent work. I shopped around and got multiple quotes, and his was the lowest. More importantly, he had done work on a number of my neighbors’ homes and came highly recommended. His team was very responsive and got the work done on a short time frame which was great because I needed much of the work done before I moved in to my new home. My floors and skylights look great and I have full confidence in his work. One thing which I really liked is the fact that he is constantly in communication, is always available, and is local. The last part is important because he understands the importance of reputation which gives me full confidence in his work. I will definitely be coming back to him again for any future work on my house and wholeheartedly recommend!"

"Brian is a pleasure to work with! He is extremely professional, knowledgeable and talented. He is easy to work with and is very creative. He spends whatever time is necessary to ensure all your needs aware met. I would highly recommend Brian and his team for all of your landscaping needs."

"They were excellent on all counts-knowledgeable, Available to answer questions, efficient, on time, neat workers , and they did a very good job."

"Perfect. Quality work. James and his crew were on time and professional."

"Fantastic work on our needed yard cleanup, edging and mulching. Very efficient and saved me a ton of time. They even trimmed the overgrown pear tree/bush. Just terrific and the price was quite reasonable given the work involved. Many thanks to Jorge and his crew."

"My sewage ejector pump in basement would not stop running and I was looking to replace it. I texted Dean two pictures of the pump, he was able to give me a quote over text and the price was quite reasonable. He received a new pump on 5/22/2023 and came over to my house. After opening up the old pump and checking, he told me that the only thing that is really broken is the check valve, the switch got stuck but is still functioning, and the pump itself works fine. I ended up asking him to only replace the check valve and the switch and this saved me about $1000 from the original plan. I appreciate Dean's honesty, professionalism, and a job well done."

"EXCELLENT - a lot of work done in less than 6 hours. We were very pleased with the outcome. All the wood was put through the wood chopper and hauled away. Our yard and our neighbors' yards were cleaned up very well."

"The job the guys did was absolutely amazing. Not only are they reliable and trustworthy the workmanship was second to none. I have dealt with contractors for over 20 years and would definitely utilize these gentleman in the future and recommend unequivocally."

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"Charlie is the best he did all our landscaping , all our tree planting. The whole design of our property. He also specializes in Koi ponds and built us a beautiful pond. Highly recommend"