Get matched with top foundation drainage installers and replacers in Wilkes Barre, PA

"Basement gurus diagnosed the problem with the dry well and installed a better system than the existing one. They included points along the system to monitor the well drainage."

"The employees that arrived to do the work were good workers. They were either unaware of the contracted work or mislead. They were not going to install the J Channel per the service agreement, and they had planned to backfill the ditch with the earth they had removed. The contract called for the ditch to be filled to surface with gravel. The installers called the office and explained that a J Channel was agreed on and someone from the office delivered it to satisfy my request. They were going to install the J Channel in segments vs one solid piece across the length of the ditch. I told them the segment seems would allow the water to get thru the J Channel and weep thru our foundation once more. They did the work as I requested but had I not been there or had I been a customer that did not know any better, this job would not have been done correctly or as agreed upon in the contract."

"The teal that came out and installed the waterproofing system and sump pump were very professional and efficient."

At Highlander Waterproofing & Foundation Repair, we are the area's trusted experts specializing in basement and crawlspace waterproofing and encapsulation, along with foundation repair services for bowing and buckling walls, floor and wall cracks, and full foundation rebuilds to name a few. When you contact Highlander for a free inspection, you are choosing a BBB A+ Accredited, two-time Torch Award for Ethics Winner, with our most recent years 2021, 2022!

"Everything went exactly as it should for the job. The crew was clean and courteous. They didn’t leave my house looking like a war zone which I’ve experienced from other companies.I Would definitely recommend or use again if I needed another project completed. couldn’t be happier!"

"PRO: For installing an interior French drain, while it was pouring outside, the crew was extremely clean. Both my yard and interior of my house was left with only minor evidence of the work. PRO: The initial consultation with Phil Thistle was informative and provided me with piece of mind in terms of the project and projected outcome. It seemed as though we would have support throughout the project. PRO: Owen Dan Kelly is very dedicated to the quality of his company and the work they do. Once he found out about some of the concerns I had with the project, he remedied them immediately. I was very impressed with the attention he provides his customers. CON: Communication. Up to the install, I was in constant contact with the company about timing and expectations. However, as soon as the install began and then directly after, I was on my own. There seemed to be no one overseeing the install, just the crew doing the work. Also, there were miscommunications about the project throughout the install; the crew was asking me for direction on installation steps I have no background on. CON: Support. Again, as soon as the install was complete, that was it. Phil showed me images of pictures he took with satisfied customers on past installs, making me feel that he was dedicated to the project's success. However, after the consultation, even though he was copied on various emails about some of my concerns, he never got back in touch. In addition, no one ever contacted me to see if I had questions about the finished product, to see how everything turned out, or if there was anything else I needed. CON: Timing. The crew was on-time for the install both days, however, the schedule was more impactful to my routine than expected. The crew worked 9AM - 3PM only on Day 1. However, to finish in 2 days, they worked 8:30AM - 7:30PM on Day 2. As I have a small child, having construction still happening after 7:30PM was difficult, but more so was confusing as Day 1 ended so early."

"Fast response, and they know what they are doing with basements and foundations."

"I recently hired Clark Chimney and Masonry for a chimney cap and liner replacement and I'm extremely satisfied with their service. The team was prompt, professional, and efficient. They took great care in ensuring a clean work environment and thoroughly explained the process. The pricing was fair, and I appreciated their friendly customer service. I highly recommend [Chimney Service Company] for anyone in need of reliable and top-notch chimney services!"

"Installation was very clean considering all the dust they generated breaking up the concrete floor.  The crew was professional and answered all my questions.  They ran the drainage line off the side of my house and we tested the operation.  No issues, well done, clean work area."

"Excellent experience..Very professional & concerned about my needs..Basement has been dry now for 3 yrs.. A++++ excellent work!!! Thank you so much."