Get matched with top carpet installers in Williamsport, MD

"Excellent job cleaning my carpets and very flexible and helpful staff. I highly recommend their services."

Ayala's Carpet is a family owned and operated business. We are a small business that thinks big. We hope to be your number one choice in everything flooring related. Even though our name is Ayala's Carpet, we also install hardwood flooring and other types of flooring. We love what we do and we take great pride in delivering the highest possible quality with every project. Not only is our reputation on the line with every completed project, but most importantly it's something you have to look at every single day so we want to make sure you're happy for many years to come with the flooring you select. We help you through every step of the way from selecting your material all the way through the completion of the project. I firmly believe what sets us apart is that we are not only in the business of sales and installation, but we are a consultative flooring sales team. Give us a call today for your FREE NO-STRINGS ATTACHED ESTIMATE. Thank you for visiting our profile, hope to hear from you soon.

"RK carpet services did a great job cleaning my carpet and my sofa Look amazing Highly recommend"

*Flooring sales and Installation*\nOur showroom at your door is fast, easy and convenient. We measure the area while you browse our large sample selection. If estimate is accepted, we schedule your installation date on the spot. 35years experience, all employees are background checked. Contact us today for a free consultation. Better products, better prices, better service. We accept credit cards.\n T.A.Swan

"<p>Seth is very skilled and meticulous with his tile and backsplash installs. He had a tedious job of removing existing tile before installing with new in our kitchen and foyer.   He was also easy to work with and helpful with pattern designs.  He did an excellent job installing all of our tile!</p> <p>The carpet guys did a great job as well!</p> <p>The entire team at Superior was professional, friendly, helpful, and easy to work with.  We were on a tight schedule to have all the floor installs completed before we could move in and Superior came through. </p> <p>We greatly appreciate the "Superior" service!  Our floors are absolutely beautiful :-)  We would absolutely recommend Superior Floorcoverings!</p> <br />"

"The estimate and Installation went very well"

"Kevin was professional and did a great job! I will continue to use him in the future for any carpet needs."

"Our purple carpet had about 100 urine stains from previous dogs and our own. The specialist, Robert, matched to color and treated every spot. If we didn't know where they were, we'd never know they spots had been there. Perfect job!"

"I called to get an estimate & he scheduled it within a week (I already had the tile & he asked me to get the grout so I would pick the color I wanted) then I had the estimate two days later & on the schedule less than 2 weeks later. I received a call early on the morning he was to start to apologize & notify me he would be there the following day because he had an emergency call for a burst pipe. I know if that was my burst pipe, I would want him to respond to my emergency immediately. He showed up promptly the next few days with one of his employees - removed & discarded the old floor, prepared the subfloor for the tile, installed the tiles, floated the grout in & installed trim. It looks absolutely beautiful!!! I would definitely hire him again!"

"First, I want to say that our major issue with JC Smith is not the quality of the work or the professionalism, but rather the questionable way they do some of their pricing and estimates. Shortly after July 4, we had a pipe burst in our basement which meant that half the drywall on one wall and all the carpeting in our basement needed to be replaced. Having worked with them previously, my husband contacted JC Smith for an estimate. The owner, John, came out himself to do the estimate. He was polite and courteous. He told my husband that they frequently do water damage repair so are familiar with the requirements for insurance reimbursement and that they would take care of and handle everything… even arranging to have our pool table moved when necessary. He assured us that the estimate would include repairing the basement to the same quality it had been prior to the damage. After about 3 weeks (early August) we got the estimate, which wasn’t a big deal because we weren’t in a huge rush. Bill came out to give us the estimate and, just like John, he was very polite and professional. As we were going over the estimate, we inquired about the allowances for padding and carpeting. Bill told us we had an allowance of $3.00 per sq. ft. for carpeting and that the estimate included basic padding. We told him the estimate would have to be corrected because we had upgraded padding and expected the replacement padding to also be upgraded. We wanted to submit the revised estimate to our insurance company. Since he was already out there going over the estimate with us, Bill was hesitant to have to start over and make another trip out, knowing it would take more time, so he told us “If you can keep your carpet selection to $2.70 per sq. ft. then I will make the padding work and ensure you get the padding you want.” We reluctantly (and in hindsight, erroneously) agreed. We did not balk too much at some of the charges since the cost was being covered by our insurance company, especially the almost $3200 charge to paint the basement (one large room) which was a higher charge than what we had paid to have our ENTIRE home (more than double the square footage) painted a couple years prior. Noticing that there were charges for content manipulation and debris haul away, we asked about that and Bill explained that JC Smith would tear up the existing carpeting and move the furniture around to do so and it was also for carpet installation. We asked if that could be done first so we could take care of some pet stains on the concrete floor. He indicated this would not be a problem. So, we gave him a hefty deposit, signed the papers, he said they were scheduling about 3-4 weeks out and he would schedule us as soon as we got our carpet choice to him, and then he left. We went to Home Depot and selected out carpet, meeting the budget he asked us to and sent the sample specs to JC Smith. We figured we were also saving money because Home Depot does free installation. However, fast forward to end of September/early October (almost two months later) and we still had not been contacted. In the meantime, having run out of the ability to wait, we ripped up the old carpeting and disposed of it ourselves so we could treat the stains as necessary. We simply could not wait any longer for JC Smith as 3-4 weeks had turned into two months and we had no idea when work would begin. Work finally began on Friday, October 22 with the carpet installed on Thursday, October 28. Tim, the Project Manager was terrific. Very professional, polite, and did great work. When a MAJOR snafu occurred where the wrong carpet had been ordered, he was quick to try to resolve it. As a compromise, we agreed to keep the wrong carpet if they would replace the carpet in a small room off the basement which now would not match. Everyone was happy. However, nearly a month later, the carpet error still has not been fixed and we are waiting for that to happen. Much of that is due to a billing dispute that we are working to resolve and which I will explain below. As previously mentioned, we were asked to keep our carpet selection at $2.70 rather than $3.00 per square foot to make the padding work. However, as Home Depot does, because the carpet was ordered under my husband’s name, we were also sent a copy of the carpet invoice. JC Smith charged us over $1400 more for carpet/padding than Home Depot charged them. Of course we realize that JC Smith is a business and profits need to be made so we expected mark-ups. What we did not expect was such a large mark-up IN ADDITION to the 17.5% margin they tacked onto the overall bill total. In addition, JC Smith charged us for content manipulation nd debris haul away, which they did not do. When we inquired about it, we were told “Well, the work was performed by one of our subcontractors acting on behalf of JC Smith (i.e. Home Depot).” It made no difference to them that Home Depot did not charge THEM for these actions nor the fact that we had to rip the carper up ourselves. They would not budge on the almost $500 in charges for work that they did not actually do. By their explanation, they could have charged us additional fees to carry the carpet in because, well SOMEONE did it. Didn’t matter if they were charged. When we tried to dispute the cost of the carpet issue with JC Smith, at first, we were rather rudely told “Well actually, your flooring cost $3.64 per square foot so we actually GAVE you an allowance.” The gentleman tried to act as if JC Smith did us a favor, when actually, they just padded their pockets more by us choosing a cheaper carpeting, at their direction. Nevermind the fact that the estimate included an allowance for $3.00 per square foot for carpet alone IN ADDITION to padding. All said, JC Smith charged us $4907 for carpeting/flooring (considering flooring charges, charges for “content manipulation”, charges for “debris haul away” and a 17.5% markup) although they were actually only charged $2220 by Home Depot who actually did the installation…. And didn’t charge JC Smith a dime to move the furniture around. I guess, at the end of the day, the joke is on us for not insisting on a revised estimate. We have tried to come to an agreement with them on removing some of the charges based on us being given false information and also for being charged for work we ultimately had to do ourselves, but the customer service rep has been unwilling to even acknowledge that the billing practices are shady. We have been forced to contact an attorney to discuss our options. At the end of the day, the DID do good work. I would just recommend that you ask any and ALL questions up front and make sure you fully understand their rather complicated (by design I assume) estimate and pricing document. Otherwise, you’ll be charged far more than you probably should be."