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"Fast and efficient install. Looks great!"

"From the first interview our sales consultant through the post installation follow-up, we were very happy with the service and work that Excel Windows provided. Sales: We found Matt, our sales rep for Excel, to be friendly, knowledgeable and very responsive to the many questions we had for our large project. Matt walked us through the process of selecting an experienced window installer and quality window, communicating through email, phone and multiple in-person visits, and made sure we were comfortable with Excel’s products and assuring us that we would be receiving the level of service and product quality we desired. Matt always made himself available to answer questions, even after the project moved out of the sales phase and into the installation phase. Installation: During construction, Egor and his partner were very professional and completed the work as cleanly as possible. Of the ~28 windows we had replaced, only a couple required minor paint touchups to the trim and no window trim needed to be replaced. The trim around the sliding doors had to be replaced to allow for door installation, which we were informed about during the sales process. Excel had to be called back out once to fix a piece of warped trim work, but not a major issue. The one thing I wished I had done was ask whether I could buy pre-primed white trim and paint it in advance of Excel replacing the trim around the doors. It would have saved a lot of time in taping and painting the new trim after Excel was done, since they only install unprimed trim. Schedule: The work was completed in about 3.5 days. While this was about a day longer than originally quoted, Excel kept us informed of issues encountered during installation and their impact on the schedule. Leo, the person who scheduled the install crews, was very responsive and accommodating in finding days that worked with our schedule so someone could be home while the work was going on. Product: The Thermal windows we purchased (mostly double hung) are working great and we immediately saw an impact on our electricity bill since we no longer have the 20+ year-old drafty windows that were original to the house. The new windows are easy to move up and down and we like the additional features such as the night locks, screen locks and InvisiScreen. We went with a more contemporary window grid instead of the traditional colonial grid on the windows we replaced, and Excel helped us visualize the windows before ordering them by preparing a mock up of a couple of the windows to make sure we were comfortable with how they looked. We really like how they turned out. We had some issues with the sliding glass doors we purchased in that one of the doors was found to be bowed after installation (factory defect) and had to be replaced. The screen doors had to be adjusted a couple of times so they locked properly. More of a nuisance than anything, and Excel quickly acknowledged there was an issue and did what they could to resolve it as soon as possible. Customer Service: Throughout the process with Excel Windows, we found them to be very professional and responsive to requests and communications from us. Even after the windows and doors were installed and the check was cashed, they called to check up on things and quickly sent someone out if tweaks to anything were needed. As we entered into our first window replacement adventure, customer service and communication was the most important aspect of the project to us, outside of installing quality windows that would last for many years with minimal damage to the surrounding trim. Excel Windows met our lofty expectations in this area, and we would definitely call on them in the future for any window/door needs. We highly recommend them to anyone looking to take on a window and door replacement project, whether big or small, as they did a great job with our fairly large project."

"Worked with Kevin on a tub replacement. He was great - really quick, was honest about what needed to be done & got the crew out here 3 days later. The crew we had on site was amazing too - they were so fast (4 days total) and left the space cleaner than when they got there. Iâ  m thrilled with the results!"

"We highly recommend AmeriCraft for home renovation and re-modeling. After an 8-month project with Owner, Greg Cutler and his Team, we are very pleased with the results of our extensive home renovation. First and foremost, what stands out is their commitment to customer satisfaction. In a project of our size, hundreds of details had to be addressed. If we were not completely satisfied at first, The AmeriCraft Team returned time and time again to correct anything we requested. This speaks to the high quality of their work. The finished product is beautiful, from new finished wood and tile floors, to carpentry, to innovative electrical outlet placement, to custom appliance installation, to clean finishes throughout, AmeriCraft did the job professionally. They took the initiative to ensure our 100% complete satisfaction. Everyone on their team has a great attitude and is naturally friendly. We especially appreciated their kitchen and bath designer, Jennifer, who was tireless in her efforts to help us find the perfect fixtures. Her relentless research on our behalf and dedication to our happiness never waned, even after several twists and turns along the process. STRENGTHS Quality of product Attitude of staff Continuous communication from Project Manager, Vinnie Early, on-time arrivals each workday One year Customer Satisfaction Warranty on all work ROOM FOR IMPROVEMENT Invoicing and statements unclear and required repeated explanation Delays in obtaining materials and coordinating workers stretched our project out by about 2 months Timeliness to receive quotes/revisions to contract Misunderstanding over paint manufacturer and color matching for walls Subcontracted plumber(s) did not have the AmeriCraft “can-do” friendly attitude. Prefer not work with them again. The bottom line is that we have enough confidence in AmeriCraft that we are now in discussions with them to renovate some more areas of our home, specifically an additional bathroom and basement renovation. Overall grade: 85-90%"

"I’ve always wanted a second bathroom. I contacted JK Complete R&C. Jack came to my home and assessed the would be project. Jack gave me a reasonable price, start and proposed finish date. Then I met the crew John, Mike and Ziggy. We had a great relationship. Everything that was to be accomplished was explained to me on a daily bases. By the end of the project we had a bond and it felt like family. I also learned quite a bit in the process. I am total fascinated with my new bathroom. I have already recommended JK Complete to family members."

"From Start to finish, it was the best experience. I was worried about about the project because of passed experiences. But House Doctors quickly put my worries to rest. The Sales team was open and honest from start to finish. Eric and his team were on time clean and did a great job with the shower. Highly recommend House Doctors"

"They responded to our call quickly and were able to get all the work done the following week. This company has an amazing work ethic and I would definitely hire again in the future!"

"We had a full bathroom gutted to the studs and redone entirely. Best things I appreciated about the experience was 1) The proposal was incredibly detailed and procedural, which is something our other candidates did not provide, 2) Jim, John and Jose showed up every weekday, consistently and timely, and took the necessary and thoughtful steps to protect the rest of the house, 3) The work was performed carefully with good attention to detail, 4) While there were unexpected circumstances during the remodel that resulted in slightly more work and money than originally proposed, all of it was fairly priced and necessary for what we wanted, 5) Jim was receptive in discussing different options and really made an effort to figure out solutions that would be best for function and aesthetics. I also appreciated that Jim was conscious to proactively communicate timing and schedules. Overall, happy with the experience and the team's efforts and would use them again on future projects."

"Very friendly install crew explained things very well"

"I can't say enough about Jeff and the quality of his work and great attitude.  We had to remodel a newer bathroom due to the shoddy work of a prior contractor and Jeff completed the project on budget, quickly, neatly and patiently - remarkable given the many problems covered up by the prior contractor.  After the project was completed, he responded immediately to our urgent call for help and was able to thaw frozen pipes before any damage occurred.
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