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"The person was on time. Explain what he was going to do and how much it will be and he answered the question very well"

"I had another company come out to check on my ac unit that was not working and the service guy said my compressor was gone and it needed to be replaced or get an entirely new system. Brayan came out to quote on a new system, but did his due diligence first and discovered a simple faulty wire chewed by a rat. He didn?t take the other guys word for it or try to sell me a whole new unit right off the bat. My unit is old and will need to be replaced before too long and I?m sure 100% this is the company THERMO CARE HEATING AND AIR CONDITIONING that has earned that business. Thank you Brayan for your honesty and professionalism. IF I COULD GIVE HIM 10 STARS ?? I WOULD "

"Here's a more refined, less repetitive version that maintains the same level of frustration and negativity: WARNING: Read Before Hiring Xtreme Air Services If you're considering Xtreme Air Services, take a moment to read this--there's a treat at the end. Surprise, surprise... yet another negative review. Let's start with Eddy O., the so-called "General Manager." Our Experience Eddy made it clear that Xtreme Air Services "wouldn't be able to help us" if we posted negative reviews about their incompetence, despite the fact that they improperly installed our unit, left us with a potential fire hazard, and disabled one of our heat coils (without our consent). Screenshot attached. After leaving us with a heater that doesn't function properly in winter, their solution? Pay thousands more if we want them to "help." Comical. So, in order to get the service we already paid for, we have to stay quiet? Oops. A Few Key Points: 1. Threatening not to help the customer with an issue you created? That's just ignorant. Zero integrity. 2. Why would we pay more to an unprofessional company that sends unqualified, non-bonded, non-insured workers to botch an installation? Rude, unaccountable, and incompetent from top to bottom. 3. This experience makes spending our money elsewhere EASY. The CEO is an imbecile. We paid over $12K for a unit that now operates on half power because the breaker they installed can't handle it. A professional company would've caught this--Xtreme Air Services didn't. Even their own seventh technician admitted, within seconds, that it was installed incorrectly. Still not convinced? Let's Talk Fire Hazards Both the Xtreme Air Services technician AND a third-party electrician confirmed our system was a fire hazard. Eddy (who is not a licensed electrician) claimed it wasn't because "that's why the breaker trips." That's not how fire hazards work, Eddy. This system was installed in the summer. Clearly, not one of the seven techs they sent even tested the heating function beyond a few moments. Fast forward to winter--our heater trips the breaker after 5-10 minutes, sometimes running inconsistently (aka, a fire hazard). Xtreme Air's Response? * No accountability. * No apology. * Just more incompetence from "General Manager" Eddy, a pompous clown who lacks both professionalism and basic customer service skills. Instead of addressing their negligence, he condescended, interrupted, and dismissed legitimate concerns. He even had the audacity to tell me we "don't have that many cold days in Texas." What does that have to do with selling and installing a properly functioning heating system? The real kicker? Their own sales team KNEW this system wouldn't work. They either failed to test it or outright lied. Either way, we now have a fire hazard and an unusable heater unless we fork over an additional $2,500-$3,000. Xtreme Air Services is an unprofessional, dishonest company that cuts corners and are a JOKE professionally."

"I wanted some planters hung on my deck in my RV. I had 2 new rocking chair from amazon, he decided to use his own screws and a power tool. he power tooled one of the rocker and it can't be used because it's broken. He took one of the power hose and plug it on the wrong place, it was plugged on the hole where the electricity was all connected. I needed him to hang a small shelf on my bathroom and I showed him a video on how to do it. He told he knows how to do it because he lived on an rv before as well. He actually ended up putting 4 holes on my rv because he doesn't know what he was doing. I was scared of him because I am 64 years old and especially with my hip. His attitude and demeanor made me afraid of him and his box cutter."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."