Get matched with top carpet repair, refasten, or stretchers in Winchester-center, CT

"They were very professional and did a wonderful job on my carpet. Would definitely use them again and would highly recommend them.."

"I would definitely hire VRP Flooring again! I did my online search for carpet stretching on a Tuesday night. Horatio from VRP texted me that same evening and came the next day to provide a free estimate. His two-man team was here right on time on Friday morning to do the repair. Very professional, courteous, and accommodating. Fairly priced too."

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"Excellent! I have a few rather valuable oriental carpets and they oocassionally need professional cleaning. I am not presently interested in buying a new carpet. They did a splendid job on cleaning my carpet. Could not have been more pleased. They are also quite knowledgable and friendly in fact very computer savey. The can quickly tell you the approximate location where your carpet was manufactured and show it to you on the screen. I would not hestitate to go there if you are interested in buying or cleaning a carpet. Alsoconsider the aspect of buying locally."

"They installed carpets and re-finished hardwood flooring."

"Pros from start to fantastic finish. Horacio came in and gave us an estimate we thought was such a good deal, we added a room and a stairwell carpeting and we could still afford it. He was courteous, listened to questions, and took time to answer. We told him we would get back to him after our other estimates. The national company with the phone number jingle came next. The first thing that person did was talk trash about a competitor, try to scare us that only a structural engineer could possibly handle our (lumpy, slopey) floor, and while he was coming up with an estimate number, told us "the chinamen in my tablet are taking a long time thinking about this." Generally against racism, so we knew he was out, but he scared us with his floor assessment. We called VRP back and explained our concerns, and Horacio came out AGAIN the very next day (free of charge), heard the concerns, and came up with a solution that did not increase our estimate. We scheduled right then. When the work day came, they were on time and went straight to it. They worked 8 to 3 ripping out our old carpet and installing new carpet and vinyl plank. It looks amazing!! They must have structural engineers in the family, because the "issue" the national guy tried to scare us with was no issue for them. I really couldn't be happier. I'll call them to re-do the kitchen floors when we're ready. Hire these people, you will be so happy you did. Check out the before and after of the stairs and the floor! Less"

"The two gentlemen came on time and did a very professional job. They got right to business and were able to make our bedroom area rug look like new! They also did an excellent job on our upholstery and were able to remove wine stains (from our kids), candy stains (from our grandkids), and the dog poop brought in on everyone's shoes. My wife and I are very pleased and highly recommend USA Carpet Cleaning."

"Ricardo and his crew did an overall good job with my floor project. What I needed done was sanding and staining about 1200 sf of a wood floor (about 500 sf was an old floor, 700 sf was a brand new unstained floor, and a 14 step staircase). A challenge on the old floor was areas where repair were needed; some places there were holes that needed to be repaired, plus the staircase had already been shellacked by my general contractor, and I needed ricardo to strip the shellac (i think it was done by hand) and restain it. They did a fine job sanding, staining, and polyurethaning with bona mega. In hindsight, I wish I had asked for bona HD traffic but I didn't know to ask. The good things that Ricardo did: -helped me pick out a stain that I to this day really love. -recommended bona water based, and bona floor care products. -kept in good communication before the job -showed up on time -did a good job with the floor repairs -"saved" my staircase; which my GC screwed up by shellacking without asking me about staining. Ricardo's crew sanded the shellac off by hand, and did a very nice job staining it to what I wanted. -got the job done quickly, 2 and 1/2 days. -gave me some good floor care advice what did not go well, and I wasn't happy with: -an innocent mistake, but his guys left two large bags of floor sawdust from sanding on my balcony. they forgot to clean it up after they were done, and I had to haul it myself. -Ricardo never gave me my final invoice and warranty info like he promised numerous times. After the 4th attempt I just gave up trying. -never followed up with me after I expressed concerns that maybe the floor wasn't as shiny (I asked for semi-gloss) as I thought semi gloss was supposed to be. many people that have come by say the floor's really satin, not semi gloss. to this day I can't really tell. the lack of follow up after the job was done, to this day, still annoys me. I think overall the floor was done well though, but after a year and a half of experiencing it; I've convinced myself that it is probably OK. -a little sloppy on some parts of the staining job. I saw various areas where stain got onto my wall or fairly high up on the baseboards. -would have been nice if Ricardo advised me to wipe down the walls afterward; i realized many months later that the walls had a thin layer of sanding dust. Didn't realize this for a while. Overall a good job, and I think I would hire him again, but with some hesitation."

"It was fine. Truly, when it comes to Angie’s List, it’s a great deal. By the time you do all those add-ons, it’s not what it appears to be. For instance, they weren’t going to use any pre-soak or what you call something that gets out heavier stain. If you want to use the pre-soak, it’s going to cost you another $39 or another $49 or whatever it might be. They’ll upsell like anything else. They will show up and do something but basically, they are just going to run some water in your carpet. If you really want to get it clean and use the extra soap or the better detergent, they’ll upsell you. I ended up paying extra money. They made it very clear that I’m not going to have a clean carpet if I didn’t use the extra detergent or whatever it was that we needed. They helped move the furniture for me. They were very nice. It’s all very nice. They were good. It was just that the reality is it's not what it appears to be."

"Overall the work was great. 
The sales and carpet installation by Empire Carpet was both great deals. Empire gave us two rooms of carpeting for the price of one room in other places. And that was installed over padding. We were very satisfied with the carpet installation too. It went very smoothly. The crew was friendly and did everything as expected.
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