
Serving Winona, TN and surrounding areas
Approved
In business since 2004
Free estimates
Emergency services offered
"The men who showed up were nice. They did the work within 40 min. But left a small mess on the floor, and took a bulb from another working light fixture in my house to put in the the new bathroom fan fixture they bought and replaced. I was not notified of this unprofessional act. I came upon this myself after finding the small mess in my floor(debris from the ceiling as well as two large nails on the floor) after completion of the work and after the men had left my home. For $658, I should not have to clean or have to go out and buy new bulbs. The items that they bought from Lowe's were some of the cheapest products they offer. But everything works, as they should. I called the company and spoke to their manager the following day, he said he was sorry and that he would refund mt $25 for the light bulb, mostly out of inconvenience. I'm sorry, but for $658, I should have had top not work, no mess after completion of work, and at least had been able to pick out my own fixtures. I did not receive an itemized bill showing how much each product cost. Just how much it cost to replace to each fixture, so 2 quotes, or 2 prices. I should also not have to be calling and complaining about those issues the following day to their manager at $658. At that price I feel this company is highly lacking in professionalism and in quality of work performed. I will be honest on my behalf and say that they gave me that quoted price before starting ever agreeing to do the work and I agreed to it. However, I am a single female who knows nothing about the price of work to replace two light fixtures with the span of 40 min. I also live in Kingston, which the operator neve mentioned that I was the furthest out that they will go to do work on this side of Knoxville. The operator quoted me a $69 service fee(the fee that most every company charges to just come out and evaluate the job). I agreed to that, no problem. However the technician, once arrived in my home and after looking at the job told me that was an under quoted statement by the operator. That i should have been charged $ 90 or $ 99 for that service fee, due to my location. But that didn't matter due to the fact that I had already agreed to have the work done. Overall, very unprofessional, though nice about the whole ordeal. And extremely expensive for 40 min worth of supposed professional work."





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