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"Everything from the phone call to set up the appointment to the expected wait time for the job to be addressed to the completed project was handled in a professional yet friendly manner. The estimate was explained well and appropriate expectation was set as to the time involved to complete the project and when the job could be scheduled."

"Big Al's Roofing was very responsive to my questions. The budget was reasonable and covered all normal expenses. They showed up when promised and worked quickly, given the weather conditions (early April). They completed the job when promised and left my yard clean. The roof looks great - a professional job all around. Highly recommended."

"This was the most money we have ever paid anyone to do anything...ever. The Sheridans had our trust throughout the entire process. They gave an affordable quote and did awesome work. They cleaned up during each stage of the project and always communicated well with me about timing and issues that came up. Our garage dimensions were awkward and not a perfect rectangle by any means - these guys had to craft a kit of workarounds for irregular shapes and curves. Todd and Luke are good human beings with positive attitudes, and care about their integrity and their work. I hope to use them in the future."

"Let me tell you about my experience with Top Notch Roofing of Milton Vermont. In the beginning everything seemed fine. We signed the contract and were instructed that work would start on February 1st, with an expected three (3) day time frame for completion. However, this is where things started to go south. For starters, we were promised a complete crew; however, only two (2) individuals would show up at any given time. They would leave for extended periods of time and come back. Our ordeal with the re-shingling of our roof continues to this day. On various occasions when I returned home I was able to see damage to my property, such as gutters, decking, tar on the vinyl, broken vinyl, broken j-channel…etc. It was obvious that this crew was not taking good care of the most valuable thing (most expensive) thing most people will ever purchase, their home. This crew was not neat, for example, I found on multiple occasions cigarette butts throughout my property, coffee cups left in my gutters and food wrappers scattered about. After multiple unanswered calls and emails the project was complete; however, we were left with multiple damages. It was at this time, I realized that the crew did not take pride in their work and did not value their workmanship; rather, they were there to do the job and that was it. As a consumer I expected that the owner would have his crew treat my home as it was his; however, I was left with unanswered calls for service and emails that would go weeks without replies. I provided the owner a lengthy list of damages to my property after inspection, I am a meticulous homeowner and can tell you every scratch, scuff or damage and where it has come from. Recently, repairs have begun on my home but I am now at a standstill with the owner of the company, David. I am being instructed that he will not replace other issues identified as “his crew did not do them”. David has not taken the time out of his day to even inspect the damages or visit the property after the initial contract was signed. What does this say about the business when the owner will not take responsibility for the people that he employs? At this time, I am being told that his crew had already replaced items that they did not damage; yet again he has not been to the residence, and for some odd reason the damage was not present until after his crew was here. I have holes punctured through my gutters due to carelessness; however, I am now being told that the gutters were old and the damage was done from snow and ice. It is odd that it appears that a beaver was chewing on the inside of the gutters and you can see fork marks from when the shingles were removed. But that is not here or there. Why am I writing this review? I usually do not write reviews in the negative but the way this issue has carried on for several months with no real conclusion is worrisome. Would I recommend Top Notch Roofing to anyone else looking for a roofer? I have to say no. From my experience with this company it appears to be that they are pushy to get paid but when care, integrity, accountability and customer service comes in they are subpar. I would be happy to speak with anyone considering employing this company regarding the service I received. In addition, if I had further space for this review I would like to attach four (4) months of emails in regards to a job that was quoted for three (3) days."