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"Although we contracted and made an initial payment (1/3) on February 27, by mutual agreement the work began on 13 April 2015 to allow the work-site to dry out from the winter weather.  The contractor made incredible progress in the first two weeks demolishing the old deck & garage porch, pouring footers, raising the frame & putting on the roof.  The first crew was very hard working, here early in the morning, & leaving late in the afternoon (after cleaning up the area each day).  When rain was in the forecast, the crew would ask if they could make up the day on Saturday, which they did.  Everything we saw in the first 2 weeks was consistent with our previous great experience with Fox Creek 2 years earlier when they replaced all our siding, windows & doors. The only problem at that point was that a plain black roof (25 yr) was put on instead of the architectural roof (lifetime warranty) we asked for.  The contractor acknowledged the error and offered to replace the roof at no additional cost.  We had originally only contracted for 2 skylights so we asked if he'd install 2 more at no cost versus replacing the roof and he agreed.  We were told that everything was on schedule to complete the rest of the job in 2 weeks.  We made the second (of 3) payment on April 29 which was when the excavation work below the porch/deck was supposed to begin.  No one showed up to start this work for several days and when they did (it was a different crew from the first), they typically showed up around mid-morning and were gone by mid-afternoon.  We had beautiful weather during this period in which very little work got done.  The contractor claimed they were having trouble getting the supplier to deliver sand and crushed rock.  Since we're located in St. Mary's County which is a bit of a distance from the contractor's home base in Crownsville near Annapolis, they decided to use "local" suppliers & subcontractors (electricians) rather than those they normally use.  We found out later that the sand & gravel supplier was located in Brandywine about 40 miles from here (there are plenty of suppliers right here in the county).  When the sand & gravel finally showed up at 10:00 am one morning about the same time the crew arrived, the crew directed them to the spot they wanted it dumped and then everyone left shortly after that without doing anything.  We knew by then that the job wasn't going to be completed anywhere near the 3 & 1/2 week total time advertised.  The predictable springtime heavy rains started and we were delayed even more.  The week of May 11 was the first week we could see some progress each day.  The end product was beautiful.  A paver retaining wall was put in all around the perimeter below the deck/porch and in between the concrete slab under the porch and the pavered patio area below the deck.   <br /> <br /> We couldn't understand why the remaining work on the porch above couldn't go on while the below work was going on.  Wiring had to be put in, and also all the finish work (soffets, gutters, trim work, ceiling made of soffet rolls - looks very nice).  Most of the holdup turned out to be waiting for the "local" electrician to show up.  The electrician (Goudie) wasn't really all that local but was from Waldorf 35 miles up the road.  Our contractor had to threaten, cajole and/or beg Goudie to show up and install wiring so that the finishing work could be done on the porch.  We begged our contractor to get another licensed electrician (there are plenty of good ones right here in the county that we've done business with).  Anyway, once the electrician showed up we had to get them back several more times because they'd forget to do something we'd asked for or they didn't have a part and we'd end up in the same waiting game.  They did end up getting shamed into sending an electrician on Sunday of Memorial Day weekend to put in 2 ceiling outlets they''d forgotten to put in, but we still didn't have any fans or lights to enjoy that weekend, by which time our contractor assured we'd be enjoying the porch.  You don't EVER want to do business with Goudie Electrical.   <br /> <br /> To make a long story short, after a lot of nagging to get a lot of loose ends tied up, the work was finally finished and inspected the Thursday (the day) before this past 4th of July weekend.  The porch & deck are absolutely beautiful (we'll attach pictures if we can figure out how to do it - they will speak for themselves).  We got some extras that we asked for like 7" wide Azek boards along the tops of the vinyl railings inside the porch to serve as a counter top for setting drinks or small plates of food or snacks, which we've had a lot of nice compliments about.  They're the perfect height for pulling a barstool up to.  One of the things we didn't get that we expected was a decent landing area at the bottom of our deck stairs.  The crew threw grass seed and straw there.  When we asked about getting some sort of solid landing, they shoveled out the area and threw some leftover crushed rock on it and tamped it down.  When we asked if they were going to finish it (we told them they could use some of the many wall pavers that were left over) they said the wall pavers would require digging too deep. We offered to pick up (and did) some square flat stepping stones from Lowe's which we left for them.  One of the younger fellas who was there one day to meet with the inspector and had no tools just laid the stones down, stomped them down with his feet and let it go at that.  The area was not level and a downpour that evening directed a steady flow of water from the stones across our concrete slab.  We didn't bother asking again, just tore it up last weekend, leveled and tamped it down properly and reinstalled the stepping stones ourselves. <br /> <br /> Our sense through this whole experience was that there was nobody in charge.  Besides the first crew that started the project and came later on one day to install all the soffets and gutters, it appeared to be young fellas without any on-site direction or supervision.  They did a lot of good work but there was a lot of unfinished work that we had to call our contractor up to get fixed.  If we lived closer to Annapolis or the DC metro area, this would probably have been a much better experience.  They do good work at a fair price and the owners are very honest people and have the best of intentions.  But they appear to be ill-equipped to do business in St. Mary's, southern Charles or Calvert counties or other more distant locations.  I did mention to the owner that if he wanted to do more business here he needed to do more to establish relationships with truly local suppliers and subcontractors.  Communications also need to be improved all around - with the crews, between the partners, with suppliers, subs and us, the customers.  We had the sense that the crews didn't really enjoy coming here and that we were kind of at the bottom of Fox Creek's list of priorities due to our distance from their home base.  As much as we love the final product and will enjoy it and show it off for a lifetime, we couldn't go through the aggravation again.  We would encourage folks from the Annapolis and metro DC areas who are considering a project like this (or folks who aren't in any kind of a hurry to get a project like this completed in a reasonable amount of time) to give Fox Creek serious consideration.   <br /> <br />"

"We had a leak in the master bedroom ceiling. We called RIBA Construction in for a repair estimate. HB (their estimator) inspected our roof and found a hole where a branch had fallen and poked a deep gash through the tiles, at a valley between two slants in the roof. The painted area on the ceiling of the master bedroom had puckered and split, so it needed to be refinished & repainted. There was another area in our house by a window in another window where the paint had warped that we asked HB to give us an estimate for. He examined our window frame, inside and out and told us that the window frame was no longer level underneath the vinyl siding and the wood in the corner of the window was damp and he recommended that it should be repaired. Repair of a section of roof tiles: $300 Repair of a window underneath vinyl siding: $400 Refinishing & painting of ceiling & wall by window corner: $350 Each of these three tasks was performed by different repair men on different days. The estimate and the three repairs were all scheduled promptly and with clear warning as to when they would arrive. All of the work appears to have been done well and handled professionally. We would recommend them to anyone who need one or all of these the three services that they performed."

"Darius came out to replace our siding him and his guys. Worked very efficiently and were professional. Glad to hire Home Genius"

"It went according to time table. Crew arrived when they were supposed to. They did a good job cleaning up. Malcom was a great project manager. He answered any questions or concerns I had."

"So please that I went with JW. The side entry porch had rotted wood throughout and the steps were sagging. Also, exterior house paint had been removed years ago but prior owners did not address one side of house, probably cause it was hidden behind crepe myrtles. Crepe myrtles are now gone and that wall is very visible on the street. Also there were some little jobs needed around the house such as replacing rotted boards above the garage. Got a quote from JW in late April and scheduled the work for the week of July 21 for 6-7 days of work. Two workers showed up promptly on the 21st and did a great job. Very pleased with the JW crew as they kept me posted on the progress throughout the job which was completed in six days. Wish I could post before and after pictures as it looks fantastic"

"Good. They installed 2 layers of rebar and hydro barriers, gravel and lots of concrete. Thorough job."

"Excellent experience! I cannot say enough great things about working with Zach and team on replacing our roof. Zach came out to our home and took his time going over and looking at the entire roof to ensure he had a clear picture of what needed to be done. He gave us a detailed quote including revising the quote and breaking it down several ways for us showing pricing differences for various shingles and even splitting up the roof into different sections. We were not ready to make the commitment right away and Zach did a great job checking in every so often, but not being an "over bearing sales guy" or completely "ghosting" us either. Once we decided to move forward with them we also had them quote and replace a portion of wood siding on our home with vinyl to match the rest of the house. Scheduling and communication throughout the project was excellent. The crew that came out was very hard working, respected our home and property, and were extremely professional. The roof and siding look fantastic! I would highly recommend Exterior Medics!"

"Everything from the initial consultation to the final walk-through went as smoothly as could be. I still had the original 60 year old wooden windows, an original back door, and original gutters, and they were in very poor condition. I would get so much moisture on the inside of the windows in winter that I would have to go around with a towel to wipe off the windows and window sills ,not to mention that they were very drafty and hard to open and close properly. I met with Tony, who was great to work with. It was such a relief not to have a pushy sales person take up my whole night with a long aggressive sales pitch. Fast forward to the day of the installation...The windows & door were replaced in one day, and the gutters were replaced a few days later. The crew was courteous, clean and professional, and everything was cleaned up completely when they finished. I wasn't asked for the final payment until we did a walk through weeks later, with Howard, the Quality Control Supervisor, to look at the windows, the door, and gutters, and made sure there were no questions or concerns. As far as contractors go, Peak Custom Remodeling was a great find and very easy to work with. If I decide to replace any other doors, or the roof, or do any additional work on the house they will be the first company I call."

"Home Fix installed new windows several years ago. As part of that they put aluminum siding on the bump out under my bay window. The windows are great and I was very happy with them, but I discovered last year that the siding was leaking into my kitchen and much of the wood had rotted. Jonathan at Home Fix stepped in and helped me to resolve this problem. The company sent a team of two men to build an entire new bump out. They did a great job and there was no cost to me. I appreciate that they honored their warranty without any debate."

"Clean work, clean job site. Small crew, just 1-2 men, but they came every day until the siding was complete. Chris was easy to work with and fulfilled every promise."