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"Great job by all. Dispatchers and installers."

"Quick response. Installed exact product I requested."

"I have used Worley for a variety of projects with excellent results, but I particularly want to shine a light on the most recent toilet installation. Many years ago, another plumbing company told us that there was a problem pipe in a walls that clogged when we used the two fixtures upstairs for #2. To fix them would have cost us as much as $15000 between the actual repair and putting in new drywall and wallpaper. So, we had a couple of guys come to check out the problem, and they thought the problem was that the two upstairs toilets didn't have enough pressure, and there were modern ones using the same amount of water per flush but had much stronger flushes. Combined, they cost less than $1500. So, they installed them last week and they are working wonderfully! So, Worley's probably save as $13,000 or more. That would be reason enough to hire these guys."

"We met Tim the owner at the Homeowner show at the Convention Center. Surprised at how personable he was. Cynthia, who handles customer service was very amiable and eager to help. Ryan, the service representative came out and gave us an estimate of a new HVAC system, since ours had died at the colder time this year.we accepted the bid and Ryan came out started the prep work. System was installed in one day. Ryan came out the next day to check everything. We concluded our business and we have wonderful heat. I cannot sing their praises enough. I would recommend them to anyone."

"Installers were polite, professional and very hardworking. Very knowledgeable in their work."

At One Hour Heating & Air Conditioning, home comfort is treated as a priority, not an afterthought. Every service call is handled with care, precision, and respect for your home. As a reliable HVAC company serving Virginia Beach and the surrounding areas, we focus on creating dependable comfort solutions that support efficiency, safety, and everyday peace of mind.\n\nOur team is made up of skilled HVAC technicians who arrive prepared, knowledgeable, and ready to help. Whether your system needs attention due to age, performance concerns, or routine upkeep, we work with purpose and clarity so you always know what to expect.\n\nSchedule your appointment today and take the next step toward a home that feels comfortable year-round!

VENEY'S HEATING & AIR CONDITIONING INC. is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n

"It went very well.  I interviewed three companies and Roses' came in with the lowest estimate and the installation went very well.
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"Great to work with. Quick response for appointment request. Came out on time. We don't live in the house they were doing work in yet and weren't there yet when they arrived, but they not only called, they also sent an email to check in on where we were. I LOVE that because some other companies would just leave and say sorry we missed you. Install went smoothly and quickly, less than an hour. We will probably call them again soon and sign up for quarterly or monthly pest maintenance. Definitely recommend these guys.
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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."