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"I was disappointed that the service tech did not have the replacement faucet or garbage disposer with him when he came out. I made it clear in my request for an estimate that at a minimum, these two items need to be repaired/replaced so he should have brought them when he came. Instead, I had to wait for an hour for him to drive to the "warehouse" to pick up the items and come back. I did not see or sign the written estimate before I agreed to the quote, and I do believe I was gouged on the price, but the work needed to be done so I did not press the issue with John. Other than that, John was friendly, professional, and did a great job cleaning up after himself when we completed the work. The employee that contacted me to set up the appointment was also very friendly, prompt, courteous and professional. The lady that called the other day to see how things went was friendly and professional. For these reasons, I am willing to hire Hope Plumbing again for future plumbing need; however, I will scrutinize the invoice and demand to see the written estimate before hand."

"Exceeded my expectations. I have had them do major re-pipe job and this was a minor repair compared to above but they arrive on time, are excellent at communications and safety (they send a photo of your repairperson so you know who is coming) very personable, yet get the job done so professionally and efficiently. I will NOT use a different plumbing or HVAC company unless these guys change. Can't say enough good things about them"

"Thanks Andrew, You were very professional and knowledgeable about my issues and gave me options for dealing with them! I would highly recommend this service to anyone with plumbing issues! 👍"

"This service was provided through Angie's list. It was 89 dollar towards 200 credit . It is very deceiving cost wise. I thought they are going to do work w/o additional payment. Also, he did not offer to inspect other plumbing areas which was included in the price."

Hello, I’m Moses. I’m proud to be part of a dedicated and skilled team that truly understands the importance of keeping your home comfortable and safe. We specialize in plumbing, HVAC, and electrical services, and we’re here for you around the clock. Whether it’s a leak, a sewer backup, or an HVAC emergency, you can count on us to respond quickly with care and expertise.\n\nWe recognize that unexpected issues can be stressful, and we strive to alleviate that burden by offering competitive prices because we value your hard-earned money. Our goal is to provide you with not just solutions but also peace of mind. Don’t hesitate to reach out to us; we’re committed to delivering outstanding customer service and high-quality work that you can trust.

"I initially contacted Cindy on 11/12/2012. I had to leave a message and she called me back in a day or 2. I explained what I wanted and she asked if I wanted it done before Thanksgiving. I advised no, but I would like it done by Christmas. She said Chris would need to stop by and see exactly what I wanted and she would check with him and then let us know when he could come by. Christmas came and went and we did not hear back from them. We went on vacation in January and when we returned we called them again the first of February. Chris and his helper did stop by in the next few days and we determined what type of sink and faucet I wanted. Chris said it should be in stock and he would have Cindy call me about setting up a time for the next week. I didn't hear from them that week and when I called the next week Cindy said they had to order the sink and it would be in in 3 weeks which would be 3/11/13. It finally came in later than estimated and Conrad came to install on 3/23/2013. He pulled my old sink and faucets and was putting plumbing together on new sink when he discovered the sink was defective. They said they would have to reorder and would contact me when they received it. Long story long, the new sink was finally delivered and installed on 4/10/2013. We do realize that the defective sink was not their fault but the whole experience was very frustating. In the end, we were pleased with the product and the installation. Conrad did a very nice job installing and cleaning up.
Overall, customer service and communication were not the best.

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"Everything was handled professionally all the way thru the process. They have 4 additional warehouses you can use for selection of the granite. We ended up using the warehouse down on Sherman Av, and were treated with courtesy and professionalism. Our 2 final selections were also much lower in cost then expected. Just for Granite was substantially lower in overall cost than one of their competitors that advertise cheap prices. And also included the 15 year sealing at no additional cost."

"My elderly mother's 25 year old sump pump needed to be replaced and also her old electrical water heater is not working anymore. Compassionate honorable Delaware Township Trustee Debbie, wanted to gift my poor elderly mother to replace her old sump pump and old water heater from the donation funds. I was so moved by her extra ordinary compassion and kindness to look after my poor elderly mother. She gave my mother the best mother's present in her life. Even though compassionate Trustee Debbie was paying for this project, I had a big responsibility to find the best estimate and honest plumber. I'm a frugal person and a smart shopper, so I decided to do my homework by asking around plumbers' advise. Plumbers educated me that Bradford White water heater and PHCC sump pump are the best products for longevity. I requested Angi's member specialist two dozen plumbing referrals. I called the two dozen plumbing companies and then explained to them that I need an estimate for new Bradford White 80 gallon water heater and 1/3 horsepower PHCC sump pump. It is very important that homeowners must diligently get as many estimates as possible to find the best and honest company. Some plumbing companies gave me high estimates and difficult to work with. Most of the time, plumbing companies charge service calls with repair jobs. There were two companies that caught my attention, one was 24-7 Plumbing Heating and Cooling, advertised that they do not charge for service calls without commitment and the Peterman Brothers Plumbing Company advertised free second opinions. So I decided to include these two companies' estimates too. The owner of the 24-7 Plumbing Heating and Cooling, Brandon gave me the best reasonable and honest estimate. Another plumbing company was $300 more than Brandon's estimate. I realized that out of two dozen plumbing companies, I found the two companies with the best estimates. When I called the Peterman Brothers Plumbing, they insisted to provide an estimate after they inspect the water heater and the sump pump. The Peterman Brothers Plumbing company sent Bradly to give an estimate. I didn't like to play games so I printed out Brandon's estimate and gave a copy to Bradly and asked him whether your company can beat Brandon's estimate. I was very surprised to Bradly's response that, "You want our company to do a charity work?" I realized that Brandon gave me an honest and very reasonable estimate to help out honorable Trustee Debbie and my poor elderly mother. I was very disappointed with Peterman Brother Plumbing company, I cannot imagine their high estimate. I was thinking if they want to give a free second opinion, they must come up with a competitive reasonable estimate. Otherwise, they will be wasting their time and the trips. Even today, I still could not forgive Bradly. Even though he inspected my mom's old electrical water heater and he took Brandon's estimate. When Bradly emailed me an estimate, I could not believe that he intentionally gave me an estimate for a gas 80 galloon Bradford White water heater. I contacted Bradly again and told him that he sent the wrong estimate instead of the electrical water heater estimate. He told me that he will send another electrical water heater estimate but he never did. Seemed like he wants to hide their high estimate. Honorable Trustee Debbie requested that she wanted to meet Brandon at my mom's house. I talked to Brandon several times on the phone regarding this project and the estimate, he was always so kind to help out customers' concerns, questions, and willing to go extra miles in explaining to me in details so that I could understand well. Especially being a woman, I am not that familiar with plumbing projects and products. I appreciated him even more when I met him in person. He was honorable, modest, nice mannered, and trustworthy man. On April 30, Brandon's crew plumbers showed up, they showed high professionalism and work diligently all day long. They only used premium quality materials and did an excellent job in installing the water heater and sump pump. My poor elderly mother's 25 year old home is somewhat neglected, especially, the bathtub faucet was worn out so I bought a new one in advance and I asked Brandon's plumbers to help install the new one and they did it even if it is not a part of their job. I also asked them to re-caulking around the bathtub and kitchen sink. They were glad to help me. Especially, I was concern about any leaks under the kitchen sink, I asked them to check it out and they checked it for me thoroughly and I really appreciate them doing that. I felt that Brandon's crew really cares about my poor elderly mother's situation. I was very happy with this project and I really appreciated Brandon, his crew and also compassionate honorable Trustee Debbie from the bottom of my heart. I highly recommend this company to other homeowners."

"Pat did a very nice job. The tub looks brand new and the surround looks great. He had to do some wall repair and replumb the tub for the new faucet. All the work was done professionally. They also used drop cloths in the house so the new carpet would not get dirty. I contracted with Pat to replace the floor, toilet and sink in the same bathroom."

Plumbing, Service and installation of commercial and residential plumbing. We have been in business since 1996 and are a family owned business. We have seen and done it all. There is no job that we will not tackle. If you have a plumbing situation that is a problem, give us a call and we will make it our problem. Our plumbers are trained, licensed and insured. Give us a call, or visit our website at http://iphac.com/, it will be money well spent.