Get matched with top sump pump repair or replacers in Ashland, VA

"Under warranty from the manufacturer. The part the manufacturer provided was damaged, USA Pipe Repair was very accommodating after I received a 2nd replacement part. Work was done efficiently and reasonably."

"Well pump failure. Job completed within 24 hours of first visit to diagnose problem. Knowledgeable and competent tech."

"Courteous, on time, repaired the problem, reasonable price. Could not ask for better service!"

"Very Professional, from the Salesman to the Office personnel. I was told there would be a foreman on the site to oversee work to be completed, there was none. When the install tech cut into my supply line, vice running a separate drain line as I was instructed would happen, instead of a supervisor or other responsible person, a second tech was sent to assist with the install. NOONE from the company reached out to me in reference to the mistake that was made and no compensations were offered. When I reached out to my sales rep, I was instructed the production team is handling it. That was it. The install tech resolved the issue (that he created) and was very apologetic and cleaned up everything before leaving for the day and made sure everything was back to normal and working. The first dehumidifier that was installed did not work. I had to wait another day for a second, new, dehumidifier to be installed. In the end, a one day install took 3 days (five if you include Sat and Sun) but everything is installed and working correctly, it appears. With the mistakes that were made, The company has a very good reputation and I would not judge just on one job, but things do happen. Everyone is very polite and professional and will answer questions if you ask. No one wants to deal with mistakes obviously. I would recommend, however. This company did the previous install on my house (prior to my purchase of it) and it is a very good quality install."

"Very well for most of work. There was a discrepancy in the work plan as to where sump pump would be versus where it was actually placed. That was confusing but it worked out."

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Virginia License Master Plumber. 40 Years experience in residential, commercial, and industrial plumbing/pipefitting.\n

"The company utilized a "pull-and-replace" technique as follows: 1) excavated the water pipe at the house and at the street; cut the water line at those two places; 2) ran an 80 ft. steel cable from the street to the house; 3) attached a "pyramid-knife" to the steel cable and then attached the copper replacement pipe to the pyramid-knife. 4) tractor-pulled the pyramid-knife and copper tubing through the old poly-tube pipe, cutting it as it went and replacing it with the copper pipe in one continuous operation. 5) all excavations restored to original condition at close of the work. Process was ingenious and saved all of my trees from root damage (and potential dying in a couple of years.) No digging trenches. The technician was completely professional, competent and courteous. He explained each step as it went. He was also clearly proud of his work and finished every step with complete attention to detail, thoroughness and professionalism. The job took about six hours to complete and went off without a hitch. I am completely satisfied with the work and recommend this company highly ."

"Roger responded within two hours of having been called. Analyzed the problem quickly, removed and replaced sump pump. restored operation and was gone within 45 minutes, with a smile on everyone's face."

"I called Cole Electrical at about 11am on a Monday. They were actually
able to come out that day. We had a few outlets that had stopped
working. Jeff arrived, clean cut, polite and professional. He very
quickly did some trouble shooting, and in a very short time,  figured
out the the breaker itself in the electrical box had gone bad. He went
out to his truck and got a replacement and installed it into the box
expertly and quickly. He then started trouble shooting as to why a
different outlet on a different circuit was also not working. This
outlet proved to be more involved and we opted to not pursue it further.
Overall, a very good experience. I would recommend to my friends and I
would definitely use these guys again.
"