Get matched with top sewer main clearers in Bay City, MI

"The guys from Haines Drains were very polite and professional. They and did an awesome job removing roots from my sewer line and verified their work with a camera. They then followed up with steam cleaning and chemical treatment to prevent future root growth. Would highly recommend this company!"

"<p>They attempted to clean up but they couldn't because the sewer was broken. They showed up at 11:30 AM when they were supposed to come at 8:00 AM. We did not even know if those guys were professional or not. Definitively, they could not solve the problem. The sewer could not be fixed almost at once. But, I think that I am going to use them in the future. </p>"

"Our primary sump pump failed triggering an alarm after midnight on a Sunday night/Monday morning of a holiday weekend. <br /> Although we had a secondary back-up in line, this two was really struggling given all the recent rain.  We called a few plumbers in the area  who were supposed to have 24hr emergency service but Dependable Sewer was the only one who had someone to answer the phone.  We explained our situation and we were quickly connected with a plumber, Derrick.   He arrived to our home within 30 minutes and even though it was now after 2am, he was both jovial and professional.  Derrick was able to replace our sump and get everything up and running very quickly.  An overall stressful situation was resolved and we are very pleased with the responsiveness and quality of service.  Thank you for all the help and we will definitely look to you for our plumbing needs in the future. <br /> (As an aside the two other "24hr" emergency plumbers have yet to call back even though we left  messages.  If we waited for them for service we would be dealing with a flooded basement right now....) <br />"

"I called sam's sewer because it said emergency calls hoping someone would be there and not only did he answer promptly the workers were @ my house in less than an hour! They had everything all set for the repairs and I had them come the next day to install a water backup pump. More than happy with their service and prices, highly recommend!"

"I thought it would be a huge job. He had it fixed in 15 minutes, charged me $75 for the call. He saw another leak in the faucet, ordered a part and had that fixed in 5 business days for another $100, part included."

"Plumber was able to correct mistake made by previous plumber and I have not had a problem since."

"Our sewer line backed up Saturday after Christmas 2014, during party of course, due to tree roots invading clay pipe. Got one quote Monday. Called Plumbing Professors (PP) on Monday evening. Scott Vogler, Lining Coordinator for PP, came by Tuesday as promised for a camera inspection and lining quote. He was prompt, very professional, knowledgeable and courteous. He wore booties inside. He took his time, thoroughly explained everything and answered all our questions - even beyond sewer line questions. We appreciated the time he took because we couldn't find any friends with recommendations or online reviews for pipe lining. We considered lining whole sewer line, which is mostly cast iron in good shape but turns to clay near city sidewalk down to manhole, but Scott advised us lining just the clay pipe causing problems with tree roots was sufficient at this time. They scheduled us for first thing Friday, January 2, 2015 - probably could have been earlier, except for holiday. They arrived promptly at 8:30 am as promised. Mitch, Scott and two other workers. They explained again and got started right away. Everything went smoothly. They had all materials ready. Scott informed me that preparation is key and they complete a checklist before they leave office to go to job site. They worked like a well-oiled machine. First, they camera'd the line, then hydro jetted to clean pipe and remove roots, measure, install liner, let it cure in place. They do "pull in place" install as opposed to the inverted method. All work took place outside from clean-out to manhole. Then they gave us a DVD of our line showing before with tree roots and after with liner. They cleaned whole work area before leaving, you couldn't even tell they were there. They pull any permits before arrival. They spoke with city person when he stopped by. From arrival to departure, it took six hours for about 25 feet liner. We paid exactly quoted price - it's flat fee, not hourly. PP has many years of experience in installing CIPP. We first got quote from another good plumbing company, but they just recently started offering liners and hadn't done any yet - plus they couldn't schedule us until February. We were very happy with PP and would hire again and recommend to others. Sewer problems are the worst and it's nice to have some peace of mind. <br /> <br />"

"It was good experience. He showed up when he said he would. Stopping that drain is no fun either especially when you can't flush your toilets. I thought his price was a gift at $75. It took him a day to call me back. He was on time. It was just difficult to reach him but once he made a commitment he showed up. The man was a pro."

"The whole experience with this company was positive from the phone call to a very polite and reactive receptionist/secretary/dispatcher all the way to the end of the project.  I called on the mid-morning (10am) of 9/16/2016 explaining that we had our basement drain back up and make a puddle of waste, water and toliet paper on the floor surrounding the drain.  She said she would work me in the schedule and would call back mid to late afternoon to let me know when the workman would arrive.  Approximately between 1:45pm and 2pm , Randy called and told me he would arrive in 12 to 15 minutes.  He did just as he said and I showed him the problem and he brought his auger equipment in the back door so as to avoid any mess through the house and he set up shop and went to work as I explained what had happened and I expressed my concerns for tree roots or broken lines (the house was built in 1929)  He talked me through his whole process as he did it and was explaining how he could feel through auger line that there were no roots, because the auger would be working harder to cut through them. He got to the city sewer and started to withdraw his auger and explained he saw on my shelf the package of Charmin and said we had a clog of toilet paper and that Charmin is notorious for that and recommended we switch to one more apt to break down like Northern or Angel Soft.  He said he couldn't feel roots and that the auger was clear of roots and that there didn't seem to be any breaks in the line, or that too he would feel through the auger line.  He cleaned up the area, packed up his auger and said he what the price would be and said he would write me up a receipt, all of which he did and he thanked me and said not to hesitate to call again if we had anymore troubles.  I went with this company based on Angies List ratings and other customers feedback.  I am new to the area and literally know no one in the service industries here.  So Thank you Angies List and thank you Randy from Thornton! <br>"