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"The carpet looks great and it was installed quickly and carefully."

"Outstanding company all around! Jose brought a bunch of carpet samples to our house that matched what we had discussed with him on the phone. We picked the pattern and he sent us more sample pieces so we could choose the exact color. Installation was as simple as showing the installers the room, and "we got it from here!" The seams, edges, and transitions are perfect."

"I would give them 100%. They were awesome. They had a million products at their showroom. Their prices were reasonable and their quality was good. When they said they would be there, they were there and they got the job done."

"It went extremely quickly and well.  It cost a great deal as they charged to move each heavy piece of furniture.  I blame myself as I did not get any other bids -- had to decide and finish quickly -- and do not know if this was standard procedure. They did a great job of installing and very, very quickly.  Again, I should have studied the billing a bit more up front to see exactly what I was paying for. <br />"

"It went smoothly the workers were punctual,and polite. Doing the entire process of the installation  they explained what they were doing. I would definitely recommend to my friends. <br />"

"There are two parts to our purchase with Floors Direct. The first is the initial contact and subsequent visits. We were referred through Angie's List to Jose at Floors Direct. He was AMAZING. There wasn't a request he couldn't handle, there wasn't an impatient bone in his body and he was ALWAYS there to talk to us. We wanted hardwood floors throughout the first floor of our home, replacing carpet. He showed us hardwood and laminate floors, taking us through the pros and cons of each. We eventually decided on laminate floors. Jose gave us Floors Direct's best estimate and we paid a down payment. About a week after, we learned of tile floors that LOOKED like hardwood. Jose said he had them in stock. We quickly picked out what we wanted and Jose reconfigured our entire order as well as our schedule to install the new tile. He did it with a smile. If everyone in business was as polite, courteous and respectful as Jose, the world would be a great place.  <br /> Unfortunately, not everyone associated with Floors Direct is like Jose. The actual installers of our floor did their job but didn't make clear what their schedule was. Our tile was delayed, so they spent considerable time just lounging in our yard on the first day of work. We had a large entertainment center that they were paid to move -- they didn't even try to move it until five days into the project and when they tried they decided not to do it, which altered how they would install tile around the entertainment center. Worst of all, they left messes everywhere in our house, including our garage, back yard and bathroom (eww). Their inability to not clean up after themselves made our house smell and our yard messy. When these issues were brought up to Ramon, who was in charge of the installation, he acted as if he couldn't care less. He took his check (which there was a miscommunication on) and left. Jose apologized profusely for Ramon and his workers but couldn't do anything more about it.  <br /> Ultimately our floors look great, so through all of the problems we still got what we wanted. The bottom line is that Jose and the folks at Floors Direct are great -- they deserve an A! But their workers left a lot to be desired. They deserve a C. Average it out to a B. <br />"

"I called Jack Plunkett, owner of the Carpet Doctor, after our AC unit leaked into our dining room. So glad we found him on Angie's List.! Jack was very responsive and came out to our home in Plantation the next day after our call to give us an estimate (no obligation!) for new padding, relaying our carpet and giving it a good cleaning. Jack arrived on time, and his estimate was very reasonable for all the work we needed done. By the end of that afternoon, the work was completed. It looks wonderful -- like the flood never happened -- and Jack was a great person to work with. I'm looking forward to hiring Jack at the Carpet Doctor to come out annually and clean our carpets and he will be the first one we call if we have another flood. I highly recommend the Carpet Doctor in Ft Lauderdale."

"We picked out carpet on Friday, September 26. Per our request, they did a detailed measure of our condo on Sunday, September 28. Carpet was installed on Saturday, October 4. We really pushed the limit with these guys asking for the job to be done so quickly.  They met our request and exceeded our expectations."

"The technician re-stretched the carpet in my dining room along the bay window wall. It had been removed from the tack strip when we had a leak years ago and I didn't think it could ever be stretched back. He removed the furniture, installed some new tack strip, and was able to pull the carpet back in place. I was so relieved; it looks perfect! <br /> The other job I asked for regarded a stain (I believe from cranberry juice) in a guest bedroom. It had been there for awhile. I had attempted to clean it several times, but could never remove it. I told him I had extra carpet that he could plug in if necessary. To my surprise, he was able to remove the stain and the patching was not needed. <br /> He was very professional and explained everything he was doing as I watched. I was very impressed! <br /> <br />"

"I have used them for years and they did a fabulous job. The tenants are so happy and sent me pictures of the carpet. Jacob really went above and beyond and followed through the whole process. I would highly recommend them and I will definitely use them again."