Get matched with top faucets, fixtures and pipes repair or replacers in Fairland, IN

"It went well. Dave was prompt and explained what happened. The basket strainer was completely rusted, so it needed to be replaced. Dave was very efficient. The kitchen faucet also had a small leak, so that needed to be replaced as well. Dave came back the next week to install the kitchen faucet as is was more cost efficient for me to purchase it and then have him install it."

"We discovered a gas leak and hired them to come out and repair. They did an excellent job when ultimately the entire line needed replacing."

"They come once a year. We've got a life-long contract that they come once a year and do an inspection for us. They're very thorough. They offer suggestions. Well, they fixed it. It's fixed. They're very good at fixing the problem and it doesn't break. So, the quality of their work is very, very good. As I said, they offer suggestions. If they say that in the next year, you're going to have to look into replacing this faucet, and here's your options. It's nice to be presented with the options. And they're very knowledgeable, all of them, they're very knowledgeable for their business."

We are is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business

"Everything from the moment we met Paula to the last installer leaving our house after installation went great!, they cleaned up after themselves, maintained professionalism, and made sure we were happy with the finished product. We would definitely recommend them to our friends and family, as a matter of fact one of our neighbors noticed their logo on a truck in our driveway and asked about our experience with them and now they are using Just for Granite for their kitchen counters! We are completely satisfied with our decision to contact them, and would use them again in the future!
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"Promptness was my major complaint. Pennington would say he would make it by the weekend, for example, to pick up the tub, and never show or call. It took many calls and reminders before connections were made. This went on multiple times throughout the course of the project. On the plus side, he had a cell, and would almost always pick up when I called, so at least I could touch base. After he took the tub, he said he should have it back in about two weeks. It was probably closer to two months. But apart from that, his price was lower than anyone else's I called. And from what I can tell, he did a good job. The tub looks good -- especially considering what he started with. He had to take off a layer of paint that someone had put on the inside of the tub, and the outer surface was unfinished and rough. Although if I had it to do over again I might ask how much extra to put enamel on the outside surface as well, instead of the dull white coating that was put on. Pennington made no complaints or extra charges for taking the tub up the steps, which was a challenge. And the capper -- once they brought the tub back, his son and helper insisted on putting on the new hardware I had to hook up to the drain for no charge. Even when I couldn't find all the pieces, they went to their truck and used their own hardware to finish the job."

"they were corteous, ontime, and did a good job installing my kitchen faucet."

"We purchased the Fusion water softener. Very please with the finished product.  Our water is more cleaner and taste better.
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"He installed a ceiling fan, replaced my blinds and looked at a plumbing issue I had. He went over a half hour so I had to pay an additional charge. He did a fine job. They were able to accommodate my scheduling requests."

"I initially contacted Cindy on 11/12/2012. I had to leave a message and she called me back in a day or 2. I explained what I wanted and she asked if I wanted it done before Thanksgiving. I advised no, but I would like it done by Christmas. She said Chris would need to stop by and see exactly what I wanted and she would check with him and then let us know when he could come by. Christmas came and went and we did not hear back from them. We went on vacation in January and when we returned we called them again the first of February. Chris and his helper did stop by in the next few days and we determined what type of sink and faucet I wanted. Chris said it should be in stock and he would have Cindy call me about setting up a time for the next week. I didn't hear from them that week and when I called the next week Cindy said they had to order the sink and it would be in in 3 weeks which would be 3/11/13. It finally came in later than estimated and Conrad came to install on 3/23/2013. He pulled my old sink and faucets and was putting plumbing together on new sink when he discovered the sink was defective. They said they would have to reorder and would contact me when they received it. Long story long, the new sink was finally delivered and installed on 4/10/2013. We do realize that the defective sink was not their fault but the whole experience was very frustating. In the end, we were pleased with the product and the installation. Conrad did a very nice job installing and cleaning up.
Overall, customer service and communication were not the best.

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