Get matched with top tankless water heater repair pros in North Salem, NY

"SILA is never going to be the cheapest but if you want something diagnosed swiftly and fixed or replaced just as quickly, you can't go wrong with these guys. They were the only ones to correctly diagnosis and fix our ailing furnace three years ago, so we trust them. For this problem, they tried to get the old pump into working order (turns out it was the kind that needed to be oiled; the contractor, not SILA, who installed it along with a heavy duty basement dehumidifier, never told us it needed oiling for routine maintenance). The SILA tech did all the diagnostics on the drain hose (no blockage there) and then tried oiling the motor. It was running but not well enough to push the water up the hose and down the drain. A new pump was the last alternative. Within 20 minutes, the SILA tech replaced the pump with one identical to our furnace condensate pump, which never needs oiling. Everything is working fine now! They also have good coupons/deals when you get on their email/mailing list."

"Anji recommended four plumbers. Cassidy was the first to respond on Friday afternoon. One other plumber responded but I could not understand his heavy accent, and he asked me if I wanted him to replace the whole burner assembly. That made no sense to me and I questioned him about it. Suddenly he became "too busy" and hung up the phone. Another plumber didn't respond until Monday morning. Too late. The fourth plumber never responded at all. Cassidy asked if it was an emergency or could wait until Monday. I said Monday. and asked what time? I did not get an answer on Friday. Around 8:30P I called and got an answering service which told me that I wouldn't get a response until Monday because their office closed at 8:00P. I had asked about what time on Monday before 6:00P George arrived Monday morning. He was friendly. He knew what he was doing. He replaced the thermocouple. All work was done neatly and professionally. We have hot water again. I'd use Cassidy again."

"Very professional from Start to finish. He evaluated the overall problem, made recommendations for repair, upon agreement, he got busy and was done in no time at all. Plus cleaned up before he left. Very Happy with his work and my pipes not longer leak !!!"

"Nick did a great job, he was quick and efficient with the water heater install. Best of all, his prices were fair!"

"Dave saved us money and got the job done. Another company diagnosed the problem incorrectly and recommended changing a more expensive part that wouldn't have solved the problem. Dave did his own thorough assessment, found the real issue and fixed it right away. Couldn't be more grateful for heat and hot water. Thank you Dave."

"I utilized Flo techs, many years ago. They serviced my old hot water heater. They were able to solve the problem at the time. I called them recently for a free estimate. The company does not seem to offer this service any longer."

"Included in the price of the 50 gallon water heater I needed was the plumbers picking up the new water heater, transporting it to my home, navigating the steps down to the basement, and taking away the old water heater. All for the price on the receipt for the new water heater. What Mr. Simpson charges for is the installation of the new water heater and the peace of mind that comes with having a master plumber do a masterful job. Articulate, polite, and efficient, he made me aware of everything he was doing every step of the way. He is obviously a person who takes pride in his work. Mr. Simpson's work comes with a guarantee to amend any problem that arises. A guarantee I have not needed to avail myself of, but appreciate nonetheless. I am thoroughly satisfied with the job he did, and recommend him as an honest tradesman."

"Joe responded to my request to help with my hot water heater. He gave me instructions on how to turn the water off. Provided a quote and scheduled the appointment within 24 house. The crew was on time. They were friendly, respectful of my home, cleaned up and left me with a new water heater. I recommend them highly."

"Repairman, Andrew, came and located the problem. The ignitor had burned out, so the burners would not light. Andrew did not have the part in his truck but was able to fit in a used part from another furnace to give me heat until he got the other part. I got a call the next day and scheduled a time to put in the exact part. Again, repairman was within the stated time window. Heat working well."

"He did a good job. The heater is working now and it's not leaking. My husband like him as well."