Serving Simi Valley, CA and surrounding areas
In business since 1987
"The salesman met us in our home on a Sunday within a week of our initial call. He was very professional and showed us a range of options at different price points. However, Costco does not sell "cheaper" carpet, so even the least expensive options were rather "high-end." We got a good deal on a very nice Shaw berber carpet with Stainmaster protection and a very soft upgraded pad, which makes it very comfortable to walk on barefoot. We were told it would be installed in less than 1 week, but it was actually about 2 weeks before installation. A couple calls to Costco's central number were required to follow-up on the situation before we received a return call from the installer. On the day of installation, they arrived earlier than the scheduled time and finished ahead of schedule. They do move furniture, but with some major caveats. We had to hire a piano mover to move our grand piano out of the way -- the installers wouldn't touch that. They also will not move any electronics, and they ask that drawers be removed from furniture (or emptied out if the drawers can't be removed). This wound up being very time-consuming for us. But overall we are very satisfied with the results -- a huge upgrade!"










