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"Justin really helped me with my window and I m so grateful! Such a nice guy!!!! Thank you"

"First let me say I would absolutely hire Lux again, and would highly recommend them based on several things (communication, timeliness, pricing and follow up). And I was torn between a 4 or a 5 rating. I called Lux and Amanda (who does the scheduling and billing) was amazing to work with. They had someone out immediately, gave us a very competitive quote, and told us it would be 7-10 days to get the glass ready. 10 days later Lux had the crew back out and completed the glass replacement and screen repair. Unfortunately, after they left, we discovered each of the 4 screens had some problems with puckering and needed to be re-stretched. In addition, when they replaced the glass in our mahogany door, they took out 3 of the 4 trim panels, but left the 4th in place. The new glass was slightly thinner so when they reinstalled the 3 pieces they no longer lined up with the 4th. When I contacted Amanda she was very apologetic and immediately scheduled the team to come back out and correct all issues which they did. We are very happy with the corrected work. Amanda's communications throughout the entire process was top notch. I had originally tried to work with a company called Lone Star glass who strung us along for over 3 months on the glass repair and screen replacement and ultimately did nothing. In comparison I was so happy to have found the professional team at Lux."

"Replaced a double plane window that had a broken seal. Quality, timeliness, price/value and customer service were great! I'll use them again if the need arises."

"The windows are the highest quality and the installation was quick and high quality. I'm extremely happy with my windows. They made this house feel like a home."

"the installers went above and beyond repairing previous defects before installing the new windows .the county inspector commented how great the work was during inspection"

"Brook did a great job. He replaced and repaired our windows from the hail damage."

"I had a couple questions about some trim on the inside part of some of the windows and the owner himself came out to make sure everything was done right and that I was happy with the install and new windows."

"Paul came out and he is amazing! This guy was so friendly, knowledgeable, easy going and not trying to sell anything! He just gave me recommendations and let me choose! That's incredible these days!

The cost of the windows were extreme reasonable, included installation, trim, painting the trim etc. the install crew were polite and hard working. Especially since we had a 12 month old baby taking naps they worked on opposite windows of the house.

There was a small issue with one of windows that I would have never have noticed but they pointed it out to me and Paul was immediately on it and making sure the manufacturer would come out and fix it and it was fixed within a week!

I highly recommend this company!

Other places may have windows but Austin Pro Windows those too and it has heart!
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"This was an older sliding door where parts could no longer be found. The guide wheels were worn out making it very difficult to open/close the door. The technician was a real craftsman. He set up his truck in close proximity and actually fabricated the pieces we needed for the door. The door glided easily and was perfect following the repair."

"Hector did an AMAZING job. He was very prompt, knowledgeable and respectful. He finished the job (Caulking the outside windows, repairing a whole in phrase ceiling and door) so fast that I ended up adding additional work (raised 2 lights for me). I would definitely hire this company again."