Get matched with top air conditioning pros in Dunn, NC

"Thanks to Carolina Comfort Air for getting my HVAC installed. The installation team was amazing. Thank you Tommy, Justin, and Jermaine."

"Advanced Appliance & Air Repair is the best company we ever dealt with! They are professional, knowledgeable, honest & the nicest people to deal with! We highly recommend them to anyone who needs work done! Joe & Sean are great & also any other worker who has come out to our home from their company! We recommended them to our own family members & they were very satisfied! You won’t be disappointed!"

"Mark and his sons are very professional and knowledgeable they are a credit to the business of Heating and Air Conditioning job well done Thank you."

"In summary: They were - Friendly - Accommodating - Error prone, both in installation and in documentation. - Willing to work until they finally got issues fully resolved. More detail below: Eventually, with enough effort on my part, I think I got a good installation with an accurate invoice. I believe that they were interested in providing a good installation. But there were many errors along the way which only I caught so that they could be corrected, both with the installation and the invoice. They were extremely friendly and easy to work with. I, like many engineers, research systems like these before starting the quoting process. So I knew enough to know many of the items to watch for to ensure a quality installation. For instance, when their technician came out to do the quote, I asked if the following things would be done: 1) Flush the existing coolant lines to clean them out, 2) Check the CFM (cubic feet per minute of airflow), and 3) When brazing the copper supply lines, would they flood them internally with nitrogen to eliminate oxidation, which can cause reliability problems years later. The answer to all three of these was yes. However, at installation, 1) They did not flush the coolant lines. Later they told me that Carrier advises against it, which is fine. But why their technician say that they would do it? 2) They did not check the CFM, until after a couple of later requests from me to do it on a return visit. 3) Their technicians did not plan on brazing with nitrogen even though they had a tank of nitrogen with them. They said that they didn’t even know how to do a complete nitrogen braze, which means that they had been installing HVAC systems without doing it for years. I wonder about the reliability of those other installations. Eventually, another technician with more training arrived and showed them how to do it. In addition, during the installation, they did not level the compressor correctly until I pointed it out to them. They later fixed this. The first thermostat they installed was a nice one, but it was wired incorrectly. I found this and reported it to them. Also, it was the wrong type. It did not have a way to activate the HVAC’s special feature to reduce humidity beyond that which a typical system does. I paid quite a bit more for a system which had this feature, but unless I had noticed this, I never would have gotten it. They came out and replaced the thermostat with another thermostat with the humidity control feature. But for whatever reason, when it thought it was time to reduce the humidity, it just turned on the blower, which does nothing to reduce humidity. I found that neither of the first two thermostats was the more expensive one which Carrier recommended as part of the installation. I reported this to them, and they then came out to install the third thermostat which finally got things working right. They did not charge me anything for the more expensive thermostat. It took 5 different invoices from them before I got one which had no errors in it. Problems included: no factory rebate included, factory rebate added, rather than subtracted from price, wrong equipment listed, and wrong serial numbers. I caught all of these problems and had them fixed. They also found that they had to change the thermostat model on one of the revisions of the invoice. This worked to my benefit as the changed thermostat model increased my factory rebate considerably. Finally, after paying them, they did not send out a receipt showing that I had paid them, even though I was told that I would get one by email. After not getting it, they simply took the final invoice, and hand-wrote on it that it was paid, the amount, the date, and the name of the person who wrote this by hand. They scanned it and emailed it to me. When I asked if there was not a more formal receipt, they said that this is all they supply for those who ask for payment documentation. Again, I think their heart was in the right place. When there was an error found, they did everything they could to make it right. But it was generally me, not them, who found the errors. I am not an HVAC expert, but still found the issues. They were generally quite friendly to work with."

"Cape Fear did a great job on my Heat Pump Tune Up , they went above and beyond"

"My a/c wasn’t discharging cold air yesterday so I called at 9:00am and left a message they returned my call within 7 minutes and I had a worker at my house an hour after my callback! The worker fixed my unit within 20 minutes! He was very professional and courteous! 100% will recommend!!"

"Our AC broke at the worst time: Memorial Day weekend. We called several emergency repair companies before Dominion Services, but none of their emergency technicians got back to us. We waited for over twelve hours in our hot home for someone to call us back. Finally, we used Home Advisor to contact Dominion Services Heating & Air. We immediately got a call from the company to confirm our appointment! The technician (Tarone?) was at our house within an hour and had the problem fixed in 30 minutes. I could have cried I was so relieved. Excellent service. We will definitely be using them for all of our future HVAC maintenance and services!"

"Technician inspected hvac unit, adjusted unit, and cleaned needed areas, and recommended possible future maintenance."

"Elvin Bishop the technician and also the owner of Blanton's Air, Plumbing & Electric, Corp. went out of their way to help me rectify a serious problem with a one-year-old AC unit. They did not have to help me, but they did I am extremely grateful for helping me solve a difficult situation I am extremely grateful."

"Very professional and timely project completion. I would highly recommend this company for any HVAC work."