Get matched with top air conditioning pros in Galax, VA

"Chad was great to work with. He came out and explained my options with respect to just changing out my heat pump versus replacing both the outside unit and replacing the backup gas furnace. Joe and Jake came out and professionally installed my new units along with putting in a new hot water heater. They worked on the install until late evening and did a very good job. They cleaned up after themselves and left the job site in pristine condition. I will definitely use Virginia Carolina Heating and Cooling for any air or heating problems in the future. They were very honest and hardworking people that I highly recommend."

"Everything turned out well in the end. They had a few problems on the way but they fixed them. We’ve had them out for different things like the furnace, air conditioning and things like that. The main problem this time was, it wasn’t the same person that came out each time. One person made a mistake and then someone else had to come out and fix it. The person who made the mistake should have noticed they were doing something wrong. I don’t know if they were less experienced or if they didn’t pay attention or what it was. When we called and said there was a problem, they did get it corrected. They sent out somebody I guess with more experience and he took care of it. Overall I’m happy and would use them again. They did our furnace several years ago. I haven’t called or compared their prices to anyone. I have talked to friends who have had similar things done and they said the price is probably about right. It wasn’t a very professional way to did it though. I would use their services again in the future."

"Jim was very helpful and personable to work with.  I had recently moved to the Huntsville area and was unable to connect my wireless printer.   There were also some things going on with my laptop that made me suspect a virus had somehow gotten on to it, it was running more slowly than usual, and I wasn't happy with the Win7 configuration I had done when I bought the computer.  Jim came in and assessed the problems and we agreed on a time for him to take the laptop and reinstall the OS.  He was able to get the wireless connection to work as well.  He took the computer on a Friday evening and returned it Sunday evening in prime condition. 
A few weeks later I  got an error message while reinstalling my accounting software so I called Jim.  He talked me through the problem over the phone and I was able to get the program installed so I could use the program.
Jim is great to work with, his pricing is very fair, he is prompt and reliable.  I will definitely use his services again.
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"All States Air Duct Pro was okay. I wasn't rocket science. It was alright, it ain't like painting a Picasso or nothing like that.My wife had an interaction with them. I will probably not use them again."

"I was aware that my old heat pump was on its last legs. Installed in 2000 I was told to expect it to last about 10-12 years. The air handler/furnace dated back to the year the house was built, 1983. I had a problem with the heat pump running out of freon back in March of this year. At that time the Bakers tech warned that the unit was very likely to go soon. He charged me $300 for replacing the freon and said if the heat pump failed within six months, Bakers would apply the money toward a replacement. Sure enough it failed a few months later. The way the air handler was configured, the hot water heater had to be removed to replace the furnace. This unit was very old as well and Bakers was able to replace it with a new one with no charge for labor as the furnace replacement required the hot water heater to be removed anyway. They also gave me a 10% discount on the cost of the water heater and applied the $300 credit as promised. The crew arrived promptly as scheduled, worked quickly, and cleaned up very thoroughly upon completing the work.
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"MY AIR CONDITIONING STOPPED WORKING AND I WENT ONLINE AND GOOGLED FOR
HVAC SERVICE COMPANIES ON THE AREA, I CALLED A FEW COMPANIES THAT COULD
NOT COME SAME DAY, THEY HAD SPACE AVAILABLE  3 TO 5 DAYS LATER, I KEPT
CALLING AND WHEN I CALLED HOME APPLIANCE REPAIR HEATING AND COOLING THEY
SCHEDULE ME RIGHT AWAY, THEY HAD A TECH WORKING ON THE AREA AND THEY
SEND HIM WITHING 2 HOURS, THE TECHNICIAND DIAGNOSED THE CAPASITOR AND
THE CONTACTOR TO BE DEFFECTIVE, HE EXPLAINED TO ME THE CHARGES AND I
AGREED TO THE PRICE HE INSTALLED THE PARTS AND TESTE THE UNIT FOR
PROPPER REFRIGERANT CHARGE, EVERYTHING WAS UP TO PERFORMANCE AND MY
HOUSE STARTED TO COOL, THEY DID A GOOD JOB AND IT WAS DONE THE SAME DAY,
I WILL CALL THEM EVERYTIME IF I NEED SERVICE ON MY HOME APPLIANCES OR
HVAC SYSTEM AGAIN.
THE
TECHNICIAN WAS VERY PROFESIONAL HE TOOK THE TIME TO EXPLAIN TO ME EVERY
SINGLE THING THAT HE CHECKED AND SHOWED ME THE DEFFECTIVE PARTS, I
COULD SEE THE CAPASITOR ALL INFLATED READY TO EXPLODE AND THE CONTACTOR
WITH BLACK BURN SPOTS, TO ME THAT HE DID A GREAT JOB AND HE WAS VERY
HONEST EXPLAINING ALL WHAT HE FOUND."

"The repair process started on 4/20/22. Was repaired on 5/4/22. There were numerous appointments that were rescheduled. We were without air conditioning during this time. When the techinician was here they were very professional.Just glad to have air conditioning again."

"When they inspected my chimney they discovered that my chimney was was never rebuilt correctly, they took pictures that showed mortar was only partially applied and there were cracks . They filled in and sealed what was needed. They also advised me to have my chimney cleaned after burning a cord of word. They offered a warranty on their work and will keep a record of what was done with the pictures. I was pleased especially after I have had more the a few companies clean my chimney and even had one iinstall an insert and no one ever mentioned the condition of my chimney.
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We're dedicated to providing our clients with the very best in installation, service, and repair for your heating and cooling needs. Our company is built on honesty and integrity. We specialize in window A/C systems. We take pride in the quality of our work and our commitment to outstanding results. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

"They came in to inspect our firplace and chimney the summer of 2012, and they were honest with us.  The person who came out let us know that our system was in great condition, and did not need any service. He could of easliy over sold us on unnecessary products and services. We appreciate his honesty.
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