Get matched with top air conditioning pros in Sanford, NC

"Just had my first service check up on my heating and air conditioning unit. As was the install the scheduling was easy. The technician called prior to arrival. I met him at the door and he explained everything that the service included. Then he went about his business. The report was concise and I am extremely pleased with his professionalism and manner. I highly recommend Maynor for your installation and service needs."

"I highly recommend Carolina Comfort and Air. Tommy and Hassan were very professional and awesome to deal with."

"Terrific, they have never let me down. They were one of the only service people to take a 10 year old Subzero refrigerator and restore it to good working order."

"In summary: They were - Friendly - Accommodating - Error prone, both in installation and in documentation. - Willing to work until they finally got issues fully resolved. More detail below: Eventually, with enough effort on my part, I think I got a good installation with an accurate invoice. I believe that they were interested in providing a good installation. But there were many errors along the way which only I caught so that they could be corrected, both with the installation and the invoice. They were extremely friendly and easy to work with. I, like many engineers, research systems like these before starting the quoting process. So I knew enough to know many of the items to watch for to ensure a quality installation. For instance, when their technician came out to do the quote, I asked if the following things would be done: 1) Flush the existing coolant lines to clean them out, 2) Check the CFM (cubic feet per minute of airflow), and 3) When brazing the copper supply lines, would they flood them internally with nitrogen to eliminate oxidation, which can cause reliability problems years later. The answer to all three of these was yes. However, at installation, 1) They did not flush the coolant lines. Later they told me that Carrier advises against it, which is fine. But why their technician say that they would do it? 2) They did not check the CFM, until after a couple of later requests from me to do it on a return visit. 3) Their technicians did not plan on brazing with nitrogen even though they had a tank of nitrogen with them. They said that they didn’t even know how to do a complete nitrogen braze, which means that they had been installing HVAC systems without doing it for years. I wonder about the reliability of those other installations. Eventually, another technician with more training arrived and showed them how to do it. In addition, during the installation, they did not level the compressor correctly until I pointed it out to them. They later fixed this. The first thermostat they installed was a nice one, but it was wired incorrectly. I found this and reported it to them. Also, it was the wrong type. It did not have a way to activate the HVAC’s special feature to reduce humidity beyond that which a typical system does. I paid quite a bit more for a system which had this feature, but unless I had noticed this, I never would have gotten it. They came out and replaced the thermostat with another thermostat with the humidity control feature. But for whatever reason, when it thought it was time to reduce the humidity, it just turned on the blower, which does nothing to reduce humidity. I found that neither of the first two thermostats was the more expensive one which Carrier recommended as part of the installation. I reported this to them, and they then came out to install the third thermostat which finally got things working right. They did not charge me anything for the more expensive thermostat. It took 5 different invoices from them before I got one which had no errors in it. Problems included: no factory rebate included, factory rebate added, rather than subtracted from price, wrong equipment listed, and wrong serial numbers. I caught all of these problems and had them fixed. They also found that they had to change the thermostat model on one of the revisions of the invoice. This worked to my benefit as the changed thermostat model increased my factory rebate considerably. Finally, after paying them, they did not send out a receipt showing that I had paid them, even though I was told that I would get one by email. After not getting it, they simply took the final invoice, and hand-wrote on it that it was paid, the amount, the date, and the name of the person who wrote this by hand. They scanned it and emailed it to me. When I asked if there was not a more formal receipt, they said that this is all they supply for those who ask for payment documentation. Again, I think their heart was in the right place. When there was an error found, they did everything they could to make it right. But it was generally me, not them, who found the errors. I am not an HVAC expert, but still found the issues. They were generally quite friendly to work with."

"Technician was on time and very knowledgeable. He walked me through the process and quoted me exactly what we discussed. Cape Fear Heating and Air is now my first call whenever I need help."

"ARS technicians arrive on time and professionally installed the new furnace and air conditioner."

"I had originally called another company when my AC started blowing warm air. They came out and checked the unit. They found that the coolant and Circuitry were fine. They next checked the blower. Afterwards, the tech told me what he thought the problem was, but it would cost $1400 to find out. Then I called Blanton. Eddie came out and checked the coolant and circuitry, which were fine. He then checked the blower. After he took the panel off it took him about 3 seconds to find the problem. A switch had shorted causing the heat coils to come on. Essentially, the unit was trying to heat and cool at the same time. He replaced the switch, cleaned the blower fan, the coils, and serviced/cleaned the outside units all for less than what the other tech thought the problem was. I will Continue to use them in the future."

"Our entire heating and air system failed. We called JLHVAC and electrical LLC. A technician responded within 30 minutes. He diagnosed the problem and explained it to us in terms we could understand and trust. Our system was aged so we opted to have the heat pump and air handler replaced. Joshua Long and his team replaced all of that plus a new digital thermostat the next day. The total price was a few thousand less than what we expected to pay. If there were more than 5 stars to rate with, we would give more stars."

Tower Heating Air, and Plumbing is a licensed HVAC/Plumbing company based in Garner NC serving the Raleigh Triangle Areas. We specialize in single family and multi-family HVAC and Plumbing maintenance, repairs, installations, and replacements. Powered by Chill Brothers LLC, Tower has expanded bandwidth, via sister companies, to provide enhanced service efficiency. With an accumulated experience extending well beyond 100 years, we can manage any situation you are faced with. In short, we Tower above the rest!

Page Heating and Air, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.