Get matched with top appliance service pros in Fort Myer, VA

"I had a problem with the smell coming off a GE combo washer/dryer that I had just bought. I was so worried that "smell" wasn't something you could get help with. I am very sensitive to chemical smells, and this appliance was filling the house with a chemical smell. I went into the shop on Dransville road to get help and after talking with them, they called someone and that person said no problem. The salesperson had me smell the insides of the machines on the floor until we found one that didn't give off any chemical smell. I might have looked kind of foolish sniffing machines, but it was actually brillant. They took the smelly machine back and used the credit for the new machine I sniffed out. Everyone was a s nice as they could have been. Thank you so much, Sterling Appliance!"

"They were very knowledgeable and honest and repaired my appliance."

"We had them for repairing our appliance. Many many thanks to Roy from Neli Virtual Appliance Repair."

"Very professional and courteous. Efficiently diagnosed the problem and fixed it! Would definitely recommend them to anyone needing appliance repairs."

"I had an excellent experience with GLS Pro for appliance repair! My refrigerator suddenly stopped cooling, and I was worried about losing all my food. I called them, and their customer service was fantastic—super friendly and quick to schedule a service appointment. The technician arrived on time, was very professional, and quickly diagnosed the issue as a faulty compressor. He explained everything to me in detail and offered a reasonable quote for the repair. Within a couple of hours, the problem was fixed, and my fridge was back to working like new. What really stood out was their attention to detail, punctuality, and honesty about the repair costs. The technician even cleaned up after himself, leaving no mess behind. I also appreciated the warranty on the parts they replaced, which gives me peace of mind. Overall, I'm very satisfied with the service and will definitely call GLS Pro for any future appliance repairs. Highly recommend!"

"Went well, learned more about my appliance functions."

"UPDATED 10/30/2020: This is a revision of the 10/7/20 review. They did refund the overpayment and I'm glad that they have been working to make sure that they fixed the problem. They kept me informed about the schedule and arrived and checked the washing machine and determined that it was not the washing machine but I needed an electrician (When the electrician arrived after extensive searching they discovered that the problem was the sump pump) which has now been repaired). They quoted me a fee for the service call. While they were there I asked them about another appliance I was having trouble with. They took a peek and indicated what they thought was the matter and what would be needed for the repair. They gave me a bill for the quoted repair and I paid it by charge card. I was shocked to see that I was charged double the amount I was quoted when I looked at my credit card statement. I'm not sure if they charged me double because they looked at the other appliance, if it was a mistake or something else but I wish they had informed me that I was being charged more. As for the would I hire again I wish there was a maybe button."

"Service was excellent. They sent several reminders confirming the appointment and the installers arrived on time and were knowledgeable, efficient, and professional. I took off half a star only because the fee seemed a little pricey, but I would definitely use them again for appliance installation or repair."

"Mark was professional and efficient with the work he did on our three appliances. Would recommend him to friends and family."

"I can’t recommend these guys enough! The technicians are very kind & highly skilled at every task I requested done. Their work is flawless, timely, & efficient! I will continue using them for all my home care needs!"