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"We had them for repairing our appliance. Many many thanks to Roy from Neli Virtual Appliance Repair."

"Excellent! I called just before 7:00 p.m. on 6-12-18 and left a message. I was pleasantly surprised that Thad (the owner) called me back less than one hour later and I was elated that he was able to come out the very next day. I had called Sears first (where I had purchased the freezer over 20 years ago). Their earliest "emergency appointment" was 11 days out. All the food in this large freezer would have spoiled by then. Thad gave me a 4-hour appointment window and arrived within 3 hours. I appreciated that he committed to call about 15 minutes before he would arrive and did so. He was very knowledgeable about the product and expertly diagnosed the problem. He walked me through what he was doing and his findings as they occurred. He also shared with me that while most coils are on the sides of stand-up freezers, mine are installed in the back. He showed me by having me touch the back of the freezer and compare that heat against the coolness of the sides of the freezer. During the repair, Thad found a small leak and added sealant to repair the leak. While he worked, I told him how concerned I was that the food would spoil if there was ever a problem that couldn't be fixed and I had to buy a new freezer. Thad shared a method that I could use in the future that would hold the food for about 2 days, thus allowing me to replace it if/when needed (it is, after all, 22 years old). Thad also de-iced the interior bottom grate, where a little ice had built up because of the problem. He put all the shelving back, pushed the freezer back in place, with his recommendations of not to put it too close to the garage wall, especially because the coils are in the back, and re-adjusted the feet so that the freezer was properly balanced. Thad did an excellent job, was so responsive, didn't mind me hovering and asking questions, thoroughly explained his findings and resolutions and then also gave me an unexpected discount on labor because I had found him on Angie's list. He solicited this information to ensure that he gave me the discount. I had no idea it was available and would not have known had he not given it to me. As Thad worked, I also asked him about worse-case scenarios and resolutions and I appreciated his guidance given certain situations, such as a failed compressor. After Thad left, I had a follow-up question and left him a message on his cell. He called me back within a short period of time and was happy to address my question. Based on the quality of service that Thad provided, his knowledge, expertise, honesty, integrity and responsiveness, I have now been lucky enough to find an appliance repair company that I can rely on for the foreseeable future. I highly recommend Apple Appliance Service to anyone in need of assistance."

"The appointment went very well. Bill was on time, very professional, COVID aware, detailed, and took time to explain the process behind the repair. Appliances breakdown and it's nice to know someone trustworthy is out there to help. Thank you! Chris"

"My Whirlpool refrigerator's condenser stopped working for two days, so I contacted Professional Appliances Repair the day before yesterday. The service was quick. Their technician was lightning fast and straight to the point. He even fixed the problem in no time and offered valuable tips and advice that would extend the life of my appliances. I recommend everyone check this company out."

"Justin responded immediately to my post. It was clear in our conversation that he had experience with the problem in our refrigerator. He ceased available the next day and finished the complex job that day. He worked hard and nonstop to complete the job. By the time he left we had a working fridge! I highly recommend Justin."

"Vitali performed a over-the-range microwave repair for me. The appliance triggered the circuit breaker when the microwave function was started. Vitali identified the problem correctly as a door switch contact issue, fixed it correctly and was able to get it going. The price was reasonable, and extended the useful life of the appliance -- great work, easy to work with, and great knowledge, kudos!"

"Great! Ruslan was prompt, professional, courteous and fair pricing. I later learned he is the business owner, so I’m clear I’d receive great service every time. He fixed my microwave quickly (while it was an easy DIY fix, I did not want to risk the shock myself if I didn’t discharge correctly, was glad I left to professional). He also very quickly assessed my fridge issue recommending it was not worth repairing as even a well done job would lead to leaking/floor damage down the line. I really appreciated that he was able to come out same day- also that while I was given a 3 hr window, I got an update when he was on his way and could even track his arrival time via the link he send me. Will definitely call again next time I need help with an appliance! Lastly, the service fee was applied to repair, and was lower than others I had contacted, which I appreciated as I knew I might be on replacement path instead of repair with the fridge!"

"I recently had the pleasure of working with an appliance repair technician who fixed my refrigerator. He replaced the compressor and did an excellent job. Not only that, but he also provided a 90-day warranty for the repair, which gave me peace of mind. The entire process took 5 days, and I was impressed with his professionalism and efficiency. I highly recommend this technician for anyone in need of appliance repairs."

"He installed our Bosch dishwasher and a microwave. Heâ s friendly, cordial and cares that the installation is done correctly."

"Mena was outstanding in his repair and work. He quickly diagnosed and repaired our heat coil for dryer. Extremely pleasant, knowledgeable and courteous. I would hire him for any of my future home needs. Top notch service. Thank You Sir"