Get matched with top concrete pros in Rockport, IL

"Friendly and professional. The concrete work was excellent!"

"I know of no other contractor who has total customer satisfaction as his top priority like Mr. Flanagan does. He is absolutely the best.
My basement sustained ankle-deep water as the result of an outdoor basement stairwell drain that violently backed up because its circa-1951 drain line led to the street storm sewer (by design). That sewer was overcome with water during a storm in the summer of 2010 that featured a tornado in my western-suburbs area. Soon after pumping the water out of my basement with a mobile pump, the mess prompted me to (once again*) call Mr. Flanagan (*His crawlspace crew had done a beautiful job finishing my dirt-floor crawlspace with a concrete floor and wall insulation a couple of years earlier).
After the basement waterproofing project described in this review was complete, however, I was disappointed with the workmanship: The concrete work looked less-than-professional (out-of-flush with sump flange and the stairwell drain, plus way too many swirl marks and splattering) in the stairwell and basement's appearance areas. In short, it just didn't look like his business's flawless concrete job that was done in my crawlspace just years earlier.
Mr. Flanagan agreed. With no questions asked, he immediately had a different crew come to my home, tear out all of the previously laid concrete and drain lines and replace it with the workmanship that he would expect his crews to use in their own homes. The re-do of the project at least had met my high expectations for its cosmetics. And, of course, I hoped it was a sufficient waterproofing solution for my basement.
Fast forward just a few short years. Affter having perhaps sustaining that 100-year event with the Chicago-area rain storm of April 17-18, 2012, while my neighbors are pumping water out of their basements, mine remains bone dry. Thank you Mr. Flanagan and Crawlspace / Basement Waterproofing Solutions for a job (design and installation) well done. Your basement waterproofing solution indeed deserves an A+.

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We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

Bylers Concrete is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

"CAME OUT TO REPAIR. WEEK LATER IT RAINED. A LITTLE WATER SEEPED THROUGH (MUCH LESS THAN BEFORE). CALLED THEM BACK, THEY CAME AND WENT OVER THE WORK AGAIN. MANY RAINS LATER, NOT A DROP OF WATER HAS APPEARED."

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I had an issue with the sewer line and catch basin.  I had 4 companies come out to look at my problem.  The first company had a very extreme plan that I thought was a little over kill and over priced.  The other three all had similar solutions with slightly varying prices.  I chose McDonagh based on price and they were also referred from a neighbor.  Patrick came out the first time and gave my two quotes, the first based on fixing the current issue and a second quote to fix this problem and adding extra flood measures.  After a few thoughts, I had more questions and ideas so Patrick came out again to discuss.  A few days later I called a third time with another change, Patrick responded again.  We finalized what was going to be done and the price, the next day he and Tara were digging up my basement. Josh showed up a little later and really got the digging going.   All three were nice the whole time they were here.  They were informative in what they were doing and flexible to the surprises that arose.  The project went smoothly and looks good.  Josh cleaned up nicely and worked hard the whole time.  All and all they removed all lines going to the catch basin, closing it off and filling it in.  Cleaned and camera scoped the main to make sure everything was good.  Rerouted three drains to a pit to close off any direct backing up of the main sewer line. While they were here I asked if they could reconnect a copper pipe I had to cut and they did that for me real quick without a charge."

We're a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guaranteeing your satisfaction!

"THE GOOD   The interview went very well. I had a list of questions as to how the work would be performed and Mike answered the questions with confidence in every part of the job. After talking to him I felt comfortable believing the job would be done correctly.  We talked about materials and agreed on a price that was comparable to other bids. I told him I was not in a hurry. A different contractor said it would be 6 weeks so I guess in my mind I thought work would start in about that time frame. To be fair, Mike never gave me a start date.  This all happened in the middle of May.
 THE BAD   It took a week before we picked shingle brand and color and I paid an $8000 payment. 2 large pallets of materials arrived in the first week of June. The next communication with Mike was the last week of June with him saying the weather had slowed him down.The next contact was the middle of July. Mike said it would be a little longer. I contacted him again at the end of August and he said he was heading my way soon. I contacted him middle of Sept. and was told 2 weeks weather permitting. After 2 weeks Mike texted me saying it would be longer.  I replied with concerns about the material being on pallets in my yard for 4 months and gave him 3 weeks to start work or refund my payment minus material costs. He replied he had the permit and would start work the first week of Oct. Dumpster arrived on a Monday 8 days later. Some wood was dropped off on Friday. Work started the next Friday.
 MORE GOOD   Once the crew was here they did a great job. They protected my and the neighbors house during tear off and cleaned up every day. After tear off we discovered the addition roof tie in needed to be corrected which was outside the original bid. Mike rebuilt that and it looks and functions great. He did a lot of extras like disposing of some junk I had and putting some bolts in the front porch for a swing. He also partially roofed the playhouse to match the house(untill he ran out of shingles).I was very happy with the work.
MORE BAD  A week later I requested a paid in full invoice for taxes and the playhouse roof to be finished and Mike said he would take care of it.
It's been 7 weeks and still no invoice or finished roof on the playhouse.
FINAL WORD   If you want a quality job and have no time pressure then I recommend Mike. This was a 2 1/2 story hip roof and was not an easy job and took over 7 days to complete. That may have figured in to to delay. All in all it's been a roller coaster ride. He probably would have gotten here sooner if his Angies list A rating (and rightfully so in most cases) wouldn't have increased his business so much.
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"3700 sq. ft. Property everything went. Very professional and great service. Would definitely recommend to my friends and family."

"It was time and materials. They worked very efficiently and fast."