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"Excellent service and skilled workers"

"1st This company came to my home very quickly to address my flood issues. Patrick was very knowledgeable about the service, the process and how to proceed. 2nd I had to have my household items removed from the house to a storage facility. This company handled the issue from beginning to end. After my home repairs were address, they returned my items to me from the storage facility in excellent condition and place the item exactly as I requested. ***Do not hesitate to use there services.***"

"Great service . He's really good , fabulous. He's just so thorough. I would definitely hire them again."

At Tri State Flood, Inc, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job. Call us today!

"I express my gratitude to Bill and his staff at Flood Crew LLC enough! A month before I sold my home they cleaned the carpets; 2 days before closing I called Bill back due to water damage to the home. Bill was onsite mitigating the water damage within 40 minutes of my call to him. They were quick and professional with their water mitigation efforts and were also GREAT with managing the repair/renovation work. He went above and beyond due to my unique situation with the home sale. Thanks Bill for your calm, kind and professional manner. I hope I never have water damage again as it is devastating BUT if I did I would use Flood Crew again in a second.... and will certainly refer them to others!"

"We were restoring a rental property after a tenant move-out and contacted Unbelievable American Restoration Services for air duct cleaning and tobacco odor removal.  This was our first time using this company and we were very impressed.  Their service was very professional, timely, and a great value for the services rendered.  They arrived on time, advised us on what services they were going to perform, and explained the process.  They were very efficient, very knowledgeable, and did an awesome job!  The customer service was great and they do aim to please!  We do value a professional service and have definite plans to use Unbelievable American Restoration Services in the future, and highly recommend them to others seeking home restoration services.
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"Excellent service...Thanks to Bill Martins and Crew"

"FD folks seemed  good on the front end of this job, doing the demolition, removing damaged materials and placing the drying machinery.  After several days, they monitored the humidity and removed the equipment. However my insurance agent felt that they placed more fans and dehumidifiers than were necessary.  Additionally that those fans and dehumidifiers selected were more powerful than was needed.  
When they removed some wet carpeting and padding, they used a much larger vehicle than was needed for that volume of material.  In other words at every turn they seemed to take options to push up the cost of the job.
As a layperson, I can't know for sure what is the accurate and necessary number and type of machinery, but this is the second time that such issues have come up on a Flood Doctor job.  I then go through a fairly drawn out period of dispute between the insurance agent and FD and I have to try and mediate between them.  
Another issue that came up is that FD technicians moved some ceiling lights in the remediation process, but then misplaced or lost the screws that held those lights in place.  This ended up being a big problem as the screws weren't in stock, had to be special ordered taking 6 weeks.  I had to get an electrician to re-install them, when a handyman had tried and failed.  FD refused to take responsibility both for having lost the screws originally and also for any reimbursement of the associated costs to replace them and reinstall the lights.
At one point in our back and forth on this, they made indirect threats related to debt collectors and associated impact on my credit record.  Despite these remarks, at this point I have made my final payment, but minus a portion of the cost for the ceiling light issue.  I am waiting for them to cash it.

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"Wonderful. There are few things worse than going down to your basement and finding muddy water pooled on the floor. We were able to take care of the standing water; however, we had to find the source of the leak. We called MJ Home and they were able to come out the same day, give an assessment, and by that evening we had an estimate. Another representative came out the following day to meet with my husband and discuss the exact plan of attack and the following day they were out there and the job was completed. I would not have asked for better service."

"Very professional! Responded immediately to my request and last minute needs. Must hire!!! And now we have monthly service set up. I’ve already referred them to a friend."