
Serving Astoria, OR and surrounding areas
Approved
In business since 2002
Free estimates
Warranties offered
"I really have no way of evaluating the quality of the work that was done in the attic but presume that all work was done properly and well. I have two complaints, neither of which necessarily relates to the quality of the work. One is that, about three and one-half hours in, they noted that they had forgotten something and had to leave to get it. That took an hour (coincidently right around lunch hour). Since I had no way of knowing when they would be back, I could do nothing but wait for them. This was not a good use of my time. The other complaint may seem petty, but does deal with manners and appropriate behavior. Certainly, at any time that a work person in my home asks to use the restroom, I do not hesitate to give them permission and direct them to the guest bathroom. However, in this case, there was clear evidence that at least one of the men, without asking, had used the master (not guest) bathroom. I find this inappropriate.
Re the question on whether or not I would use this service in the future, I do not know the answer to that question. I said "yes", because I have no desire to penalize Alpha Environmental. My decision, however, would depend on having a clear understanding with the company about the persons sent out to do the work.
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