Get matched with top furnace / forced air heating system install or replace pros in Mount Rainier, MD

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"It was a superb experience. From the visit by Bruce the sales representative to the installation day to the follow-up from Petro, every single person we interacted with was helpful and professional. When Bruce arrived to do the assessment, we spent time going over the heating needs in the house. After a thorough inspection and measurement of the house, we sat down. He showed me a few options, all of which were going to provide good service. I ordered a unit at the end of that meeting. The installation day was just terrific- the entire work crew that showed up were everything I would hope to find: Upbeat, informative, hard-working, focused. The job was finished before end of day as promised. The heater room is now immaculate, with new piping and a new heater. It was like watching a pit crew at a NASCAR race. Everyone had their tasks, they moved carefully but quickly. The materials were all laid out in order, etc. Just a totally professional approach to their work. The crew boss answered any questions I had. The follow-up for a normal inspection of the furnace chimney was scheduled the day after the installation. I’ve gotten calls to insure we are satisfied with the work. Satisfied barely covers it- I am pleased to write this kind of review. Without hesitation I will recommend Petro to friends and family throughout the Philly area. Peter A. Elkins Park"

"McCarthy Services showed up on time, had masks and booties on when entering the house and were very courteous. New Air Conditioning System and Furnace installed. Would highly recommend McCarthy Services."

"Carlos, Yarel, Muhammad and Conrad did a great job installing my new Heat Pump. They arrived promptly and did a thorough, professional, and efficient job. I highly recommend their services to anyone."

"I had a leak somewhere in my heat pump system from 2013 in a 4 floor condo building. Every other company was quoting me $7k+ to replace the system but it turns out to be a leak in the line set between the 3rd floor and the roof! We had a new line set installed and I spent $2550 in total! The crew was very professional and worked extremely had in the hottest weather to get the job done, too!"

"The technician was great. He explained what he was doing as he went along even though it was freezing outside. Checked my entire heating system to find the problem and replaced only the parts that were broken. Got my system back up and running in a little under two hours and was very pleasant and understanding when we asked him many questions and answered everyone so that we understood him. Thank you so much for your professional manner and courteousness. Got my hearing system to stop running in emergency mode and back to normal heat. Thanks"

"After having a very bad experience with another HVAC company, I used them and quickly saw how the other HVAC company was over charging. I found my technician to be very knowledgeable, hardworking and honest. He repaired one AC unit and replaced the other. Would definitely recommend!"

"Mike was professional and helped me fix my problem. He was also prompt and didn’t waste any time. I would hire him again for any heating or cooling system issues."

"I would hire this company again. MSR Heating and Cooling is A1 in my book."

"Saul and his father came on time and inspected the attic fan, installed insulation washers, and added an override switch. The work was done in a professional manner, very neat. And I was shown photos of the final work (I did not want to climb into the attic). I highly recommend Three Brothers to anyone who needs electrical work."