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"Fixed a problem that another plumber couldnâ t fix."

"Remove old tub and replaced with new tub and shower including Green board and plumbing all in same day. Installer did a great job."

"Had a bathtub taken out and converted to walk in shower unit. The quality seems top notch and installer was great. Installation was over 2-3 days but this was due to a bad snow storm in the area with hazardous roads that caused traffic accidents. The installer went out of his way to do everything he could to expedite it while maintaining a quality install, which I feel he accomplished. Only part I did not like was the hard sell approach of the sales person. Be prepared. Fortunately I had done my research on this company and am comfortable in my decision. Time will tell how well it holds up, but the warranty looks like a good lifetime one. Would definitely use them again."

"The tub was purchased by the Plumbing company I Hired to instal it"

"A step n'shower was installed in one 12 hour day. Installers were professional, worked to remove tub and then install an excellent step-in shower. Safety features were a special issue for me at age 82. When a question arose then following day, the installers returned that very day and checked on their work. The slight problem was not due to their installment and they advised me as to the next step. I am thoroughly satisfied."

"Did a great job replacing my current hot water circulaiion pump. They came out the same day as I requested help"

"I had Ken and his crew come out in Dec. 2019 to install a new shower and replace two sink faucets in our primary bathroom. They did a great job. We did need a little warranty work done recently and they sent out a service technician who did what we asked courteously and professionally. I love a company that stands behind their work and Prime Baths in Coal City does just that. Will use them again as needed for sure."

"Saved me a good amount of money. Very knowledgeable and patient. Fixed leak and drain pump"

"We had a Triple Safe sump pump installed in September 2017 as our home is in a very wet area. We had specified that the main line out needs to come to the top of a berm that surrounds our home to keep flooding away from the well and house. At the end of the installation, the line out was on the inside side of the berm meaning that all water pumped out of the system would just flood back into our yard. The installers stated the work order said 50’ and that was 50’ of pipe. I was unhappy about that, so my husband called to get the issue rectified and we were placed as a low priority. Fast forward a few days when we had a decent rain and the sump pump was working to keep our basement dry. Water was pouring out of the emergency line out which is only a few inches away from the foundation. We took a close look at the installation and figured out the system was plumbed backwards - the main pump went to the emergency line out and the emergency pump was plumbed to the main line out. We followed back up with IFS to address these issues immediately. IFS came out the next business day to correct the main line length and incorrectly plumbed pumps. The TripleSafe is a nice addition to our home, but the installation process and quality of the original work was lacking."

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