Get matched with top plumbers in Cook Springs, AL

"They came out right away and did an excellent job. All the workers were very professional. I would definitely hire them again if I needed any plumbing work done."

"Very pleased with the service I had with Brasher Plumbing. Estimate was less than I expected."

"Great service I would recommend anyone to use him if you need anything plumbing related done!"

"Gary came right away and did an outstanding job. He is a very nice man and has no problem explaining what he is doing and why. No doubt if I ever have to have any septic service done I won't hesitate to call Gary and will recommended him to anyone that I know needing service."

"Informative sales rep, professional installers great job. Would recommend this company."

"I was very happy with them at the beginning but was more irritated than happy with them at the end. The two workers that did the demo, carpentry and painting were excellent. The guy that did the tile did okay with the tile but I found a place in the shower floor that was filled with caulk. It came out when I was cleaning and left a hole in the grout. There were several things they did at the end that I thought were sloppy. The supervisor told me to and quot;trust him and quot; and go ahead and pay him and he would come back the next work day and install the insulation that I paid for and I still haven't heard back after more than a month. I had someone else fix the things that were not right or undone.
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"The tub was purchased by the Plumbing company I Hired to instal it"

"Tech came in & got the job done. Fast & efficient!"

"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"Harmon was fantastic. I was able to fix my refrigerator. I’m a 74 yr old woman with no experience at repairs. It was like he was standing right there with me. Soooo cool!!! Acquired allot of confidence and satisfaction not to mention I learned sooo much. Thank you Neli"