Get matched with top plumbers in Lamont, MI

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Called with a slow draining tub problem.  Jed was out on vacation, but took my call and gave me some practical advice on how I could likely remedy the problem on my own, and gave me the name of another plumber he recommended in his absence.

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"They were the only plumbers to give me a quote over the phone for a new water heater. Everyone else wanted to charge me for an estimate. The plumber was extremely professional and did the job quickly. I paid exactly what they quoted. I would definitely hire them for all my future plumbing needs."

"Extremely pleasant to talk to! I didn’t realize my husband had already booked someone else for the job, but I truly appreciated how responsive and professional Haines Drains and Plumbing was. I will definitely be contacting them for any future plumbing needs—they’re reliable and a pleasure to work with!"

"I used Home Pro of West Michigan to remodel my master shower and I highly recommend them. They provided great service and their timeliness and organization was stellar. They communicated very well and provided efficient follow up when needed. Their installers were friendly, helpful, and took care of the project in a day and half. Efficient is a perfect word to sum up my experience."

"The plumber was on time. He called and said he was on his way. He immediately identified the problem and repaired it. He was polite and courteous. A job well done."

"We are pleased with our bath remodel that included a new tub, tub surround and wainscot walls. There was one small problem with the walls due to the ceiling and walls not being plumb however they did go above and beyond by doing more than was was agreed upon by making plumbing improvements, installing a new lighted medicine cabinet and repairing a light fixture. They were very courteous and the installer even made a suggestion for a change that we agreed would be better."

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If you are looking for a company to do a remodel or construction, I have one bit of advice for you:  Get yourselves on Jim's work list as fast as possible, because this company is so excellent that they are going to be backed up for months.  Word is spreading about New Image Remodeling, and that word is, "Integrity".  This is a quality highly sought after and difficult to find in this day and age.

Our project was daunting in many ways.  We purchased an old underground home and wanted (needed) to completely gut it and re-do everything.  Particular problems were:  How to wire in new ceiling lights when the ceiling is concrete with no attic space and the homeowner doesn't want a dropped ceiling;  How to run new plumbing when the floors and walls are concrete with no crawl space;  How to hide wiring and venting when concrete walls and ceilings provide no access;  How to assess and mitigate roofing problems when there are two feet of dirt on top of the roof connected to mansard roof lines.  And perhaps most difficult of all for a construction company:  How to deal with homeowners who were penny pinchers and wanted to do a good bit of the work themselves.  We actually had two other companies who would not work with us because we planned to do the tiling, some electric, all the painting, etc. (to be clear we have renovated several homes, but still it could be difficult to work things out).

When we had our first meeting with Jim, I worried that the scope of the project might cause him doubt.  But in his calm and considerate way, he took it all in stride and I could see that his wheels were already turning to figure out the puzzles that the house presented.  Throughout the project the communication was excellent.  Jim stayed in close contact, let me know well ahead of time when workers would be showing up, pushed the schedule up whenever possible, and called or emailed back within hours when I had questions or concerns.

When we decided to purchase our own bathroom fixtures, shower, vanity, toilets, rather than have the company provide them, it was no problem at all.  When I decided to add more work and new ideas to the list, no problem.  When I deleted work from the list, no problem.  The contractors he provided were among the best in their fields and their work was excellent.  Every last one of them were punctual, polite and efficient.  They became friends and I missed them when they left.  New Image started the project ahead of schedule, finished ahead of schedule, and came in under budget.  Jim presented us with a final review before the final payment, laying out the (many) changes we had requested, and deducted charges where we had deleted work or purchased our own supplies or fixtures.  Honesty.  You can trust this guy.

To sum it up, our remodel experience with New Image was...enjoyable!  How often do you hear that about construction or remodel?  Jim and his company have our deepest thanks and complete faith.  We will definitely be contacting him again when we move into "stage two" of the project in a year or two.  I would recommend them to everyone I know, and Jim is welcome to use us as a reference if asked.  So stop researching, friendly reader, and call him now.  Seriously.  He's booked out for months. 

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"We were pleased that the provider came in response to a pipe leaking emergency on July4. He diagnosed the problem and repaired the leak. We were pleased with the holiday service."

"They were so great to work with! We have a small cottage with only one bathroom so it was critical that they finished the work while we were gone on vacation. They communicated with us throughout the project any time they had questions and to assure us everything was on track. It turned out perfectly and was done on time!"

"Matt & KJ really exceeded all expectations when it came to our bathroom remodel. They cleaned up after themselves, arrived at the time they said they would and they even drove an hour out of the way to get us a new vanity and shower because it was damaged in shipping. It was our first time hiring out a job & we had a great first experience! Weâ ll be calling them for any future projects!"