Get matched with top septic tank and well pros in Big Pool, MD

"I hired a plumber through HomeAdvisor using prepay but I would not recommend this service. The contractor left a leaky pipe that caused water coming up through carpet. I had to purchase a wet vacuum to dry out the carpet. I had to contact HomeAdvisor again and hired Dave the Plumber, LLC who had to redo the installation done previously. Dave the Plumber replaced all the piping and outside spigot because of a water leak the previous contractor left. Thank you Dave the Plumber for being a professional and a job well done."

"They were on time. Chris explained everything to me.They were honest, personable, and very knowledgeable. I will be calling them in the fall to do annual maintenance for sure!! I wish all contractors were this nice to work with!"

"Assessment : 1) Internal: Electrical Panel Update:Workmanship -Excellent! External: Installation of Grounding Poles: Not Completed in a Timely Fashion. 2) Customer Service Department: Excellent! Kept me informed and addressed my needs in a swift caring manner. Very Professional! I knew I could rely on what ever promise which was made concerning inspection dates and times and final project completion."

"Service was timely and Bruce installed our new motion sense kitchen faucet efficiently. We would call him again."

With over 40+ years of experience serving the Big Pool area, Greg's Excavating & Utilities is your solution for all your Excavation and Septic needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. I do not pump septic systems.

"I had Tri-County Pumps come and install my water treatment system that I bought. I also needed a new pressure tank for my system. They came and gave me a quote for the installation of the water treatment system (that I already owned) and for the new pressure tank. They came and gave a free estimate. Their prices were exactly what I was looking for in terms of cost. When they arrived to do the install, they were really professional and clean. They did the job quickly and wow did they do a great job. They kept it tight and compact and the location where they installed it was clean. I would highly recommend using this company."

"Just started working with Markool this summer and they have been fantastic! When I need service, they are so fast and every person we have interacted with has been polite, knowledgeable and personable. We unexpectedly needed to replace our system during a heat wave and they were super. So responsive and quick. I would highly recommend Markool for all of your HVAC needs!"

"Great job! This involved a complicated, 3 float pump controller, new pump, and electrical power wiring to an outside location. Attention to detail was much appreciated. Nothing left for me to clean up either."

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."

"This contractor took the time to handle my smaller project on an emergency basis."