Get matched with top septic tank and well pros in Cavetown, MD

"I hired a plumber through HomeAdvisor using prepay but I would not recommend this service. The contractor left a leaky pipe that caused water coming up through carpet. I had to purchase a wet vacuum to dry out the carpet. I had to contact HomeAdvisor again and hired Dave the Plumber, LLC who had to redo the installation done previously. Dave the Plumber replaced all the piping and outside spigot because of a water leak the previous contractor left. Thank you Dave the Plumber for being a professional and a job well done."

"The technician was thorough and took the time to address my issues. Being on well and septic, it can be tricky making sure the water is safe, not harmful to the pipes, and is right for things like bathing, Atlantic Blue makes sure all of those things are taken care of."

"Turned on the AC this morning to find out was blowing hot air, called up a few different companies who wanted minimum 100 bucks to come out blah blah blah, called up Markool and got connected with a technician. The technician helped me troubleshoot the issue, and have me a quick fix that will last until they make it out tomorrow to do the permanent fix. I'll be using them for all my AC needs in the future!"

"Mr. Burnett provided excellent plumbing service. He replaced my toilet in the bathroom and water hoses for my wash machine. I appreciated his care, skills, and professionalism, I highly recommend Mr. Burnett for plumbing work."

"Service was timely and Bruce installed our new motion sense kitchen faucet efficiently. We would call him again."

With over 40+ years of experience serving the Big Pool area, Greg's Excavating & Utilities is your solution for all your Excavation and Septic needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. I do not pump septic systems.

"Our plumbing system was 33 years old. Arts Plumbing completely replaced the entire water system, plumbing, water heater, water tank, some bathroom fixtures, and installed a water filtration system. We had outside hose lines installed. The crew was experienced, professional, efficient and friendly. Everything was organized, labeled well and they went over the system with us. They offered a few suggestions that really helped the efficiency of the system. It was a pleasure having them do the work, great people! We were pleased with the price and we will continue to use them for all our plumbing needs."

"Tri-County Pump Service replaced my well pressure tank and switch. They did a great job. They knocked it out in 2 hours and were friendly and helpful. They are definitely going to be my first call for any plumbing issues."

"Just started working with Markool this summer and they have been fantastic! When I need service, they are so fast and every person we have interacted with has been polite, knowledgeable and personable. We unexpectedly needed to replace our system during a heat wave and they were super. So responsive and quick. I would highly recommend Markool for all of your HVAC needs!"

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."