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"Dwayne is incredible. Previous home owners did not disclose that the septic was collapsed and within a few months of living here the system would immediately backup into the house with the smallest amount of water, you can imagine the smell and mess that made. I called other septic companies and had trouble even getting them to show up and when they did most either wouldn't take the job because of challenges with replacing the system or would quote ridiculous amounts. I lucked into finding Dwayne and Total Septic and he showed the day after I called him, immediately started looking for solutions to the challenges my house had and quoted me the best price by far. After placing the system in, my general contractor abandoned our project because he had not submitted for any permits for the job he was doing and took off with about 60k of our money. Without permits Dwayne was not able to complete the install and the tank set exposed in ground for 6 months while I dealt with the city and legal. In that time, the hole flooded floating the tank and and snapping the piping. Once the permits were in, Dwayne came out immediately and pulled the tank out fixed all the pipes and had it working perfecting and buried in a day. For this extra effort that was no fault of his, he charged me 500 dollars. He could have charged pretty much anything at that point and I would have had to pay, but that is not the kind of guy he is. Since installing the system I have had two issues come up and both times they were out to fix either the same day or the next day. I could not recommend more Total Septic for any septic project you have. I am a lifetime customer and in a world like ours right now where 75% of the contractors are unreliable or just flat crooked, it was such a relief to find someone I could trust."

"John was prompt, professional - went above and beyond what I expected. Not only were my tanks bigger than I thought, he checked my lateral lines and they also needed cleaning out. He did both the tanks and the lateral lines explaining what he was doing through the whole process plus stuck to his original quote given based on smaller tanks. He was very personable and treated his employee with respect, never once talking down to him. I was impressed with his work and highly recommend him for any septic work."

"From my first meeting with Jeffery, the owner of Weaver Excavating & Septic, till after the install and instruction on my new system, all my questions and concerns were taken care of quickly and professionally. Excellent Company."

"Very well. They were super responsive. Able to text me nearly daily, and provide accurate estimates, along with a pretty okay warranty. I'll follow up on how the build holds, but so far it's been a very good experience."

"He's excellent! He knows how to work with people."

"Work was completed on-time, cleaned up well after themselves, no problems after 3 years of operation."

"Very well. He did extra work above and beyond. Very responsive, showed up on time."

"It went extremely well. Better than what I expected."

"Went well. Had issues with the sink manufacturer and Paul helped resolve. Was very professional."