Get matched with top septic tank and well pros in Newport News, VA

"Quick response, showed up before schedule, work efficiently, and priced well. Will call then again for my next project."

"While a little expensive, we get what we pay for. Last person to work on my well pump was paid far less, but it stopped working shortly afterwards. I am confident in Mr. Holloway's repair, and I especially appreciate his explanations."

"I called on a Sunday for an emergency overflow and back up of my sewage line. They were at my house in 45 minutes and had the blockage cleared in no time! Professional, courteous, prompt, efficient and even honored a military discount! I would hire again. Tammy Yorktown, VA"

"They fixed it at an extremely well price. They knew exactly what they were doing. We had a great conversation while they were doing it. They were extremely professional and personable. They did a great job. They cleaned up everything. They took all the old parts with them. So, they didn't fill up my trash can. I was extremely pleased with them."

"Everything went well. No problems."

We will come out to do a water test and do an inspection. Then design a system to your water quality and figure a location where the system will go, then give you a price. We offer financing as well. We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs. It is our mission to provide excellent customer service from the start to the completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner. Our reputation is based on service, safety and quality regardless of how large or small the job. I am a certified master water well systems provider. 31 years experience and counting,\n

"I had to pay an $85 service call fee (on top of monthly Choice Home Warranty subscription) to have a guy literally look at the outside of the tank and tell me it was just the burner."

"Not Well. I cancelled the service."

"Immediate response was very impressive as well as obvious passion, knowledge and follow up."

"Tim Gillen owns the company and is physically present for almost all the work that goes on during the project. This ensures that the quality stays high on the work performed.  He directly oversees the job and the final walk through was easy as there were only a few items to finish off. These were completed in a few hours with no issues.
His crew cleaned up after every work day, including picking up all drop cloths, vacuuming and wiping down where any construction dust had settled. 
The employees we met were all personable, friendly and competent.  All requests were completed with a good attitude and willingness to accommodate our needs.  Vendors employed by The Gillen Co to provide service such as electric and plaster repair were likewise helpful and friendly. 
Change orders or additional work was negotiated in a friendly and easy manner.  Upgrades were handled the same way.
The Gillen Co provides a vendor list for common suppliers such as tile, granite, lighting etc and this is a good place to start if you are unfamiliar with local vendors. After doing our own research we ended up using a mix of recommended suppliers and our own sources for items purchased during this project.
The project turned out very well and we are pleased with the end result.    
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