Get matched with top septic tank and well pros in Poughkeepsie, NY

"Eric has been my plumber for 35 years. He is courteous,friendly and readily available."

"had to pump out tank. found I needed to replace pipe from house to tank. Was done in one day"

"I received service in January 2021 for a problem I was having with my hot water heating system. Problems were solved after replacing some components and I was not happy with the overall outcome of the way the repairs went. I paid for the service and everything was working but I felt like I had been given a wrong diagnosis based on details I will not get into. As a result, I gave an unfavorable rating grade. Recently I was contacted by one of the owners to discuss my experience. Ray and I had a long conversation and came to a reconsideration of the bill I paid. Ray has always been extremely pleasant to converse with and at the conclusion offered to refund the complete charges for the services in question. I never felt like I was taken advantage of, but was not comfortable with the process of the diagnosis and the resulting charges. I was left wondering whether other options, or tests should have been considered but I did not want to seem like I was questioning the technician opinions or skills. I new his skills were on an expert level but that does not necessarily mean that an error could not occur. At any rate I am going to try to remove my original rating and wholeheartedly give 5 stars across the board for Polar heating and plumbing. The fact that I was contacted to discuss my concerns and given a refund when I was not even anticipating this is a testament in itself that they are truly concerned with their customers opinions and ultimately the outcome and status of their work. I will continue to consider them with any needs I have in the future and am removing my earlier rating for them. Businesses that go to this level of customer care are, in my opinion, few and far between. Thanks Ray and all your staff for making me feel much better about the experience I had. I look forward to working with you in the future and I will highly recommend your business to anyone I can."

"Joe was very accommodating and effective at locating and replacing my well pump with no issues. He was helpful and professional and very responsive. I would definitely recommend this company!"

"Appointment made quickly, arrived on time, work done quickly. Made sure I was happy with the work.. Well done"

"Tim and his workers did an AMAZING job on replacing a distribution box to our septic tank. Itâ  s not always easy finding honest companies that do good work but my husband and I would recommend Tim McKinney Septic for any problems you have for an affordable price from an honest company."

"The plumber was courteous & competent. I wouldn't hesitate to call this company again if I needed help."

"The technician was very knowledgeable and explained the problem and the solution options clearly. The installation of the additional equipment needed to get the heating working properly was very well done. From the initial phone call to job completion, it was a very good experience."

"Joe did a fantastic job. Not only did he replace our well pump, but also installed a new oil tank. Both failed simultaneously! He and his crew work tirelessly! They were here until 1am getting the job done! A+"

"Santiago was very responsive and polite. His prices were very competitive and reasonable. I highly recommend S&G Septic Inspections."